These release notes describe the initial release of Payment Services and include:
Fixes and improvements
For feature changes and fixes released outside of the regular versioned feature release, see the Hosted service updates section(s).
See Upcoming Releases to learn about release schedules and support.
See Availability in the developer documentation to learn about product compatibility.
These release notes describe feature changes and fixes that occurred and were released outside of the regular versioned feature releases for the hosted service.
September 12, 2022
increment_id is now available for use in reconciling payouts in external ERP systems. It is propagated to the
invoice_id, visible in both the PayPal webhook and the merchant activity detail for a payout.
August 31, 2022
When a new merchant accesses the Payment Services Home for the first time, the page now loads immediately to display the content instead of requiring a page refresh.
August 9, 2021
Apple Pay is now available as a PayPal Smart Button. This payment option enables customers to use the Touch ID feature on their iOS or macOS device to select Apple Pay. Apple Pay processes the payment using the credit and debit card payment credentials stored on the device.
June 28, 2021
Disputes for store orders are now available in the Order payment status report. You can take action on disputes by navigating directly to the PayPal Resolution Center from Payment Services.
User experience improvements from Payment Services Home include the ability to modify a configuration at the current inheritance level and improvements to the display of the header and navigation.
You can now see warnings when you switch from sandbox mode to production mode and when you attempt to navigate away from a view with updates that have not been saved.
November 23, 2022
Payment Services now includes the version number in the user agent header for requests to be able to track, filter or deprecate unused endpoints.
Payment Services now correctly displays order data when an order is placed from the product page using smart buttons.
November 18, 2022
A shopper can now vault (save) their credit card information during checkout to use in a later purchase for the same or another store within the same merchant account.
October 14, 2022
When a customer’s payment method is declined, the visible error message is more descriptive. It advises the customer to re-enter payment information and try again, try another payment method, or to contact their bank about the declined the transaction.
September 30, 2022
Payment Services now includes the ability to set up a merchant account to use multiple PayPal business accounts. This enables the merchant to operate your stores in multiple countries using different currencies, or to use Adobe Commerce for a portion of your business.
Merchants can add a Soft Descriptor to websites or individual store views configuration that show on customer transaction bank statements to delineate brands, stores, or product lines.
Enable or disable credit card fields and PayPal smart buttons for checkout in Payment Services settings.
When a customer clicks Edit cart, the page redirects to the cart page and shows the updated items instead of showing an empty cart.
September 6, 2022
Now, when a merchant’s store is capturing an order authorized with a non-global currency, the capture process completes and no error is shown.
August 9, 2022
General availability release—Payment Services is now compatible with Adobe Commerce and Magento Open Source versions 2.4.0 to 2.4.5.
Apple Pay is now compatible with the Safari browser v15.5 on mobile and desktop.
June 29, 2022
Apple Pay is incompatible with the Safari browser v15.5 on mobile and desktop. When using Safari version 15.5, you are not able to complete checkout with Apple Pay.
Previously, when a logged-in user selected a different billing/shipping address other than the default address for their account, checkout failed. We fixed this issue, and now the selected billing/shipping address is sent (instead of the default saved address) and checkout is completed successfully.
If you disable PayPal smart buttons for checkout, no errors are shown.
Payments no longer fail during checkout when a guest user enters a phone number that includes dashes.
When Commerce Services credentials are invalid, the Payment Services Home will now appear in the Admin. A credentials error appears to alert you that your credentials are invalid.
Payment Services is currently incompatible with
commerce-data-export v101.20 and higher, which renders it incompatible with the Channel manager extension.
March 31, 2022
General availability release—Payment Services is now compatible with Adobe Commerce and Magento Open Source versions 2.4.0 to 2.4.4.
Payment Services supports Canadian dollars (CAD) for credit cards and PayPal transactions.
Merchants can onboard Payment Services extension in English or French languages.
Payment Services is now compatible with PHP 8.1.
Improved Sandbox mode alert to display proper alerts with multiple stores.
You can now enable and disable available payment methods, such as Venmo, at the store view level. Previously, you could configure payment methods per website only.
You can now selectively enable or disable individual PayPal smart buttons.
Previously removed products do not appear in the cart on the Review Order page.
Test credit card transactions may fail with PayPal when processing payments in a sandbox environment.
November 29, 2021
General availability release—Payment Services is now compatible with Adobe Commerce and Magento Open Source versions 2.4.0 to 2.4.3-p1.
The Payment Services extension for Adobe Commerce and Magento Open Source can be installed either for Adobe Commerce on cloud infrastructure or On-premises instances. These methods require the use of a Command Line Interface.
Payment Services supports a sandbox account that allows merchants to assess the extension in test mode.
Your shoppers can check out with Payment Services or via manual order creation.
Payment Services supports flexible tiered pricing, based on total processing volume, adapted to any merchant.
You can easily customize the look and feel of PayPal smart buttons and credit card fields for the Payment Services extension.
Payment Services reports may not synchronize immediately.
Your PayPal sandbox account for Payment Services cannot be verified if you create that account during onboarding.