A rule describes the condition(s) that are required to trigger event(s) that change the search results returned in response to a shopper’s query.
A simple rule can have a single condition and a single event, while a complex rule can have up to ten conditions that trigger up to twenty-five events.
Rules can have:
Query text can contain:
The logical operators AND
and OR
join two conditions and return different results. All logical operators used in a rule with multiple conditions are the same. It is not possible to use both AND
and OR
in the same rule.
The Match operators All
and Any
determine the logical operator that is used to join multiple conditions in the rule, and can be used to change the existing operator.
All
- Uses the AND
logical operator to join multiple conditions. A rule that uses the All
Match operator can have only one Search query is
condition.Any
- Uses the OR
logical operator to join multiple conditions.When composing a complex rule, it can help to write it out with indentation to describe the conditions, associated events, and product names or SKUs that are needed to return the results you want to achieve. Then, build the rule and test the result.