This article gives the possible solutions for the Commerce Admin login issue, where you are redirected back to the login form with the following error message: “Your current session has been expired”. Solutions include checking for server time setting issues and changing session storage settings.
All Adobe Commerce versions and editions
Steps to reproduce:
Expected result:
You get logged in to the Commerce Admin.
Actual result:
You are redirected back to the login form, with the following error message displayed: “Your current session has been expired”.
There could be two possible reasons for the issue:
Check the following section for solutions.
Check the session record created in the admin_user_session
table. If the values of created_at
and/or updated_at
are incorrect, it might be caused by the issue with server time settings. Ask your server system administrator to check that. Note, that time in DB is set to UTC by default.
Try changing the session storage. Use the info from the How to locate your session files article in our developer documentation to find out where your session is stored, and change it by editing the app/etc/env.php
file.
For example, to start storing session in the file system, change the 'session'
section as following:
....
'session' =>
array (
'save' => 'files',
),
....
Run the bin/magento app:config:import
command to import configuration data.