This article provides a fix for the issue when you are unable to access the correct cloud Adobe Commerce project.
When you log in to your cloud account at https://accounts.magento.cloud/user, the account is automatically switched to another user’s account which prevents you from accessing the correct project.
This issue typically occurs when you are being signed on using the previous account owner’s single sign-on integration with magento.com after:
To reslove the issue, you need to disconnect the single sign-on integration with magento.com. Follow the steps below to disconnect:
From https://accounts.magento.cloud/user, expand the Single Sign-On section.
Click Disconnect from Magento.com to disconnect.
Now click on the Magento.com button.
You should now be able to see the correct account and access the correct cloud project.