Adobe Commerce 2.4.2-p1: invoice note with an incorrect value

This article describes a known Adobe Commerce 2.4.2-p1 issue where an invoice note with incorrect value is generated when the customer group is changed while creating the order. This issue is fixed in version 2.4.3.

Affected products and versions

• Adobe Commerce on-premises 2.4.2-p1
• Adobe Commerce on cloud infrastructure 2.4.2-p1

Issue

When the customer group is changed at the time of creating the order, the invoice is generated with an incorrect invoice note.

Steps to reproduce:

1. Create a Test Customer Account and add it to the Retail Customer Group.
2. Create a New Order for the test customer, add Product and Address.
3. Select Shipping Method.
4. In the Account Information section, change customer group from Retailer to Government.
5. Click Place Order.
6. Click Invoice > Submit Invoice.

Expected results:

The following note should appear under the Notes for this order section: “Vertex Invoice sent successfully. Amount: $0.00.”

Actual results:

The following note appears under the Notes for this order section: “Vertex Invoice sent successfully. Amount: $3.23.”

Solution

This issue is fixed in version 2.4.3.

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