404 not found error when accessing Web Setup Wizard via Admin panel

This article provides a solution for when you experience a 404 not found error when trying to access the Web Setup Wizard via the admin panel.

Affected products and versions

  • The Web Setup Wizard functionality was deprecated in Adobe Commerce (all deployment methods) 2.3.6 and removed in 2.4.0.

Issue

When installing an extension using Web Setup Wizard a 404 page displays.

Steps to reproduce:

Merchant clicks the Web Setup Wizard to install new module/integration.

Expected result:

Module/integration installs.

Actual result:

A 404 error displays.

Cause

The Web Setup Wizard has been disabled for all Adobe Commerce on cloud infrastructure instances - it is not possible to enable it. Extensions have to be installed through composer.

Solution

This feature is disabled on Adobe Commerce on cloud infrastructure.

See Install, manage, and upgrade extensions in our developer documentation for information on how to perform updates or install external modules for Adobe Commerce on our cloud infrastructure.
See Quick start install in our developer documentation for information on how to perform updates or install external modules for Adobe Commerce on-premises.

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