This article provides a patch for the known Adobe Commerce 2.4.0 issue when there is a problem with printing a shipping label for customers’ returns.
Steps to reproduce:
A shipping label is created successfully and you see a message: You created a shipping label.
The Return Information page is broken and you see an error message on the Return Information page: General Information Changes have been made to this section that have not been saved. This tab contains invalid data.
Apply patch provided in this article.
The patch is attached to this article. To download it, scroll down to the end of the article and click the file name, or click the following link:
The patch is also available for download in both,
.composer, formats on Adobe Commerce Downloads page, under Patches in the left column navigation. Search for MC-35984 patch.
For instructions, see How to apply a composer patch provided by Adobe in our support knowledge page.