B2B: Companies cannot access profile pages on store front

This article provides a patch for the known Adobe Commerce 2.2.4 B2B issue related to registered companies getting errors on their Account pages on the storefront.

Issue

Customers (companies) can successfully create a company account on the site, but get the "No such entity with customerId = " and “You don’t have a company account yet” error messages. They may also get the “500 Internal Server Error” when trying to access the Company Profile page.

Patch

To download the archive with a patch, click the following link:

Download MDVA-9013_EE_2.2.2_composer.patch

Compatible Adobe Commerce versions

The patch was created for:

  • Adobe Commerce on-premises 2.2.2

The patch is also compatible (but might not solve the issue) with the following Adobe Commerce versions and editions:

  • Adobe Commerce on cloud infrastructure from 2.2.0 to 2.2.4
  • Adobe Commerce on-premises from 2.2.0 to 2.2.1, and from 2.2.3 to 2.2.4

How to apply the patch

See How to apply a composer patch provided by Adobe for instructions.

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