ACSD-53845: MySQL connection timeout issue when consumer max_messages = 0
The ACSD-53845 patch fixes the issue where MySQL connection times out when consumer max_messages = 0. This patch is available when the Quality Patches Tool (QPT) 1.1.42 is installed. The patch ID is ACSD-53845. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.6
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.0 - 2.4.6-p3
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
MySQL connection times out when consumer max_messages = 0.
However, connection to the database will be restored when starting a transaction.
Steps to reproduce:
- Send a request to bulk update products using the
async/bulk/V1/productsREST API endpoint. - Check status in the
magento_operationtable.
Expected results:
The products are updated.
Actual results:
-
An error is logged:
code language-none report.CRITICAL: Message has been rejected: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away [] [] -
status for this operation remains 4 in the
magento_operationtable.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.