The ACSD-49513 patch fixes the issue where the remote storage synchronization fails because of 0-byte files. This patch is available when the Quality Patches Tool (QPT) 1.1.30 is installed. The patch ID is ACSD-49513. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.
The patch is created for Adobe Commerce version:
Compatible with Adobe Commerce versions:
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.
The remote storage synchronization fails because of 0-byte files.
Steps to reproduce:
[bin/magento remote-storage:sync]to make sure the synchronization works properly at the beginning.
Since the AWS S3 accepts 0-byte files on the S3 direct push, there is no error.
The following error happens:
Uploading media files to remote storage. In File.php line 387: The file or directory "pub/media/xxxx.file" cannot be copied to "*.amazonaws.com/media/xxxx.file"
To apply individual patches, use the following links depending on your deployment method:
(This section is optional; there might be some steps required after applying the patch to fix the issue.)
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.