DocumentationCommerceCommerce KB

ACSD-48784: Customer segment prices cached incorrectly between customer groups

Last update: Thu Jul 27 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Admin

The ACSD-48784 patch fixes the issue where customer segment prices are cached incorrectly between customer groups. This patch is available when the Quality Patches Tool (QPT) 1.1.28 is installed. The patch ID is ACSD-48784. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.3-p2

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.3.7 - 2.4.6
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Customer segment prices are cached incorrectly between customer groups.

Prerequisites:

Configure Varnish or Fastly.

Steps to reproduce:

  1. Enable full page caching in your store.
  2. Log in to the site as a user with special customer group pricing.
  3. Go to a product page for a product with special customer group pricing. Observe the special price.
  4. In a separate browser, open the same product page as a guest user without logging in. Observe the regular price.
  5. Access the Adobe Commerce administrative interface and clear the Adobe Commerce and Fastly cache for this store.
  6. In the logged-in browser, remove the X-Magento-Vary cookie.
  7. In the logged-in browser, reload the same product page several times until caching is fully flushed.
  8. In the non-logged-in browser, reload the product page to now see the customer group pricing.

Expected results:

Product page shows the correct price for specific customer groups.

Actual results:

  • Guest users see the special logged-in user price.
  • The mini cart shows the correct price once the product is added to it.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

recommendation-more-help
8bd06ef0-b3d5-4137-b74e-d7b00485808a