The ACSD-49497 patch fixes the issue where the order status remains as processing after shipment and a partial refund is applied. This patch is available when the Quality Patches Tool (QPT) 1.1.27 is installed. The patch ID is ACSD-49497. Please note that the issue was fixed in Adobe Commerce 2.4.6.
The patch is created for Adobe Commerce version:
Compatible with Adobe Commerce versions:
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.
The status of a new order remains in the Processing state even after shipment and a partial refund is applied.
Steps to reproduce:
The status of the order should be Complete.
The status of the order remains Processing.
To apply individual patches, use the following links depending on your deployment method:
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.