ACSD-49042: Product with infinite backorder can’t be ordered from storefront

The ACSD-49042 patch fixes the issue where a product with infinite backorder cannot be ordered from the storefront. This patch is available when the Quality Patches Tool (QPT) 1.1.27 is installed. The patch ID is ACSD-49042. Please note that the issue was fixed in Adobe Commerce 2.4.5.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.4

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.4 - 2.4.4-p2
NOTE

The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

The error occurs when a product with infinite backorder cannot be ordered from the storefront.

Steps to reproduce:

  1. Set the following configuration settings:
    • Display Out of Stock Products set to Yes.
    • Backorders set to Allow Qty Below 0.
  2. Add a new custom stock and custom source.
  3. Assign a product to the custom source and make sure there is an inventory number set for it (For Example: 10).
  4. On the product edit page, open Advanced Inventory. Set the minimum quantity in the cart, (For Example: 160). The quantity must be above inventory.
  5. Go to the storefront and buy a product to create a reservation.
  6. Change the product quantity to 0. The critical point is to save the product from the Admin panel when there is a reservation.
  7. Open the product page on the storefront and try to add the product to the cart.

Expected results:

It’s possible to add the product to the cart because backorders for a quantity below 0 are allowed.

Actual results:

The product is displayed to be out of stock.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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