MDVA-43718: ‘consumer isn’t authorized to access resources’ error appears when accessing shared catalog

The MDVA-43718 patch solves the issue where the error consumer isn’t authorized to access %resources. appears when accessing a shared catalog from a custom integration. This patch is available when the Quality Patches Tool (QPT) 1.1.15 is installed. The patch ID is MDVA-43718. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.5.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce (all deployment methods) 2.4.1

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.3.0 - 2.4.4

Issue

The following error appears when accessing a shared catalog from a custom integration: The consumer isn’t authorized to access %resources.

Steps to reproduce:

1. Create a new integration from the Admin > System > Integration > Add Integration.

2. Add access for the following resources and activate the integration:

   • Magento_SharedCatalog::list
   • Magento_SharedCatalog::manage
   • Magento_Catalog::catalog

3. Using the integration access: rest/default/V1/sharedCatalog/1

Expected results:

Details of the shared catalog are returned.

Actual results:

The following error is returned:

"message": "The consumer isn't authorized to access %resources.",
"resources": "Magento_SharedCatalog::sharedCatalog"

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.

Related reading

To learn more about Quality Patches Tool, refer to:

• Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.