MDVA-42269: Admin user cannot log into Admin due to the “TypeError” error

The MDVA-42269 patch fixes the issue where Admin users cannot log into the Admin due to TypeError. This patch is available when the Quality Patches Tool (QPT) 1.1.11 is installed. The patch ID is MDVA-42269. The latest patch update is in QPT 1.1.15. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.5.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce (all deployment methods) 2.4.3-p1, 2.3.7-p3

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.4.3-p1 - 2.4.3-p2, 2.3.7-p3

Issue

Admin users cannot log into the Admin due to the following error: TypeError: strtotime() expects parameter 1 to be string, null given.

Steps to reproduce:

Log into the Commerce Admin.

Expected results:

The admin user can log in with the correct user name and password.

Actual results:

The admin user cannot log in. The following error is logged: TypeError: strtotime() expects parameter 1 to be string, null given.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.

Related reading

To learn more about Quality Patches Tool, refer to:

• Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.