MDVA-36021: Users get error message when opening order details

The MDVA-36021 patch solves the issue where users get Call to a member function getId() error message when trying to open order details. This patch is available when the Quality Patches Tool (QPT) 1.1.1 is installed. The patch ID is MDVA-36021. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.4.

Affected products and versions

The patch is created for Adobe Commerce version:

• Adobe Commerce on cloud infrastructure 2.4.1, 2.4.2

Compatible with Adobe Commerce versions:

• Adobe Commerce (all deployment methods) 2.4.0 - 2.4.2-p1

Issue

When users try to open order details, the following error message is displayed on the order details page in the Admin: report.CRITICAL: Error: Call to a member function getId() on array in /magento2ce/app/code/Magento/Sales/view/adminhtml/templates/order/totals/tax.phtml:62.

Prerequisites:

The system should have tax settings and orders with specific tax rates.

Steps to reproduce:

1. Log in to the Commerce Admin.
2. Go to Sales > Orders > Open Order.

Expected results:

The order is opened without any error.

Actual results:

You get an error message similar to the following: report.CRITICAL: Error: Call to a member function getId() on array in /magento2ce/app/code/Magento/Sales/view/adminhtml/templates/order/totals/tax.phtml:62.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

• Adobe Commerce or Magento Open Source on-premises: Software Update Guide > Apply Patches in our developer documentation.
• Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in our developer documentation.

Related reading

To learn more about Quality Patches Tool, refer to:

• Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
• Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.