The MDVA-28191 patch fixes the issue where a payment method is not loading in the Admin Create New Order for one website, although payment methods may be showing for other websites. This patch is available when the Quality Patches Tool (QPT) tool version 1.0.5 is installed.
Adobe Commerce on-premises and Adobe Commerce on cloud infrastructure 2.3.3 to 2.4.1 (including 2.3.5-p1).
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the QPT landing page. Use the patch ID as a search keyword to locate the patch.
When creating an order from the backend Adobe Commerce creates two quotes, one is inactive and the other is active. But the session holds the inactive quote id.
Steps to reproduce
Payment methods should be loaded in the Admin for all websites.
No payment method available (neither is the message “No Payment Information Required” displayed) for this website, although payment methods may show when testing orders for other websites.
To apply individual patches, use the following links depending on your deployment method:
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.