The MDVA-19640 patch fixes the issue when Advanced Reporting shows no data. This patch is available when the Quality Patches Tool (QPT) 1.0.20 is installed. The patch ID is MDVA-19640. Please note that there is no current plan to fix this issue in future versions.
The patch is created for Adobe Commerce version:
Adobe Commerce on cloud infrastructure 2.3.0
Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.3.1 - 2.4.6-p2
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.
Steps to reproduce:
The Advanced Reporting report contains information, as expected.
The Advanced Reporting report shows no data.
Additional steps required after the patch installation:
The following SQL query has to be applied to update records in the cron_schedule table:
UPDATE core_config_data SET path = REPLACE(path, "crontab/default/jobs/analytics", "crontab/analytics/jobs/analytics") WHERE path LIKE "crontab/default/jobs/analytics%";
To apply individual patches, use the following links depending on your deployment method:
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.