The MDVA-35847 patch solves the issue of the Company User form not working and returning a 500 error on the front end. This patch is available when the Quality Patches Tool (QPT) 1.0.19 is installed. The patch ID is MDVA-35847. Please note that the issue was fixed in Adobe Commerce version 2.4.3.
The patch is created for Adobe Commerce version:
Adobe Commerce on cloud infrastructure 2.4.2
Compatible with Adobe Commerce versions:
Adobe Commerce (all deployment methods) 2.4.1-2.4.2
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the
magento/quality-patches package to the latest version and check the compatibility on the QPT landing page. Use the patch ID as a search keyword to locate the patch.
Adobe Commerce B2B is installed.
Steps to reproduce:
Go to Stores > Attributes > Customer, and create a new custom customer attribute:
Create a new company.
Log in as company admin on the front end.
Go to the Company Users sections.
The Company User form loads normally.
The Company User form does not load and returns a 500 error.
To apply individual patches, use the following links depending on your deployment method:
To learn more about Quality Patches Tool, refer to:
For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.