Fulfilled By settings are part of your store listing settings. Listing settings are accessed from the store dashboard.
These settings define the party that fulfills (or ships) orders. If all of your orders are fulfilled using one method, choose between merchant (you) or Amazon. If you plan on fulfilling orders from your locations and using Amazon, it is a best practice to use the third option and configuring a Commerce product attribute.
Fulfilled by Merchant - Choose if you, the merchant, fulfill all orders. When an order is placed, inventory is deducted from your Commerce catalog.
Fulfilled by Amazon - Choose if Amazon fulfills all orders. With this option, product inventory is not deducted from your Commerce catalog when an order is placed. Inventory stock for Amazon fulfilled orders is stored and deducted from their warehouses. Before assigning this option, you must verify in your Amazon Seller Central account that your products are eligible for Fulfilled By Amazon (FBA) fulfillment. FBA inventory is directly managed through your Amazon Seller Central Account. With this fulfillment method, Amazon sales channel does not share quantity updates between Commerce and Amazon. Therefore, not all marketing tools described in the Quantity Settings are available to you in Amazon sales channel.
Assign Fulfilled By Using Magento Product Attribute - If your products may be fulfilled by you and Amazon, you may want to create a Commerce product attribute with values for Fulfilled By Merchant and Fulfilled by Amazon. Setting this value per product indicates who fulfills the orders.
The fulfillment method is a regional attribute, and based on the Amazon Marketplace Country setting defined during store integration. When a change is made, the change affects all Amazon listings that share that Amazon Seller SKU in your Amazon stores selling in the same region (as defined in Amazon Marketplace Country during store integration). A change to a shared Amazon Seller SKU in the United States does not affect your Amazon stores set for a different region (as defined during the store integration).
When an order is fulfilled by Amazon (FBA) and the order is imported, you could see dummy data for some fields in the order details. See Amazon Order Details.
Click Listing Settings on the store dashboard.
Expand the Fulfilled By section.
For Product Fulfilled By, choose who fulfills (ships) the order:
Fulfilled by Merchant - Merchant fulfills order.
Fulfilled by Amazon - Amazon warehouse fulfills order.
Assign Fulfilled By Using Magento Product Attribute - A Commerce attribute indicates who fulfills the order per product.
If chosen, choose the Commerce attribute you want to map in Fulfilled by Attribute.
When complete, click Save listing settings.
|Product Fulfilled By||Options:
|Fulfilled By Attribute||Choose the Commerce attribute used to determine the fulfillment method.
For example, if the attribute is Fulfilled By and you choose the attribute value as Fulfilled By Merchant or Fulfilled By Amazon (FBA), the system uses that value as the fulfillment type for a new product. As a merchant, you should ensure that your products are eligible for FBA fulfillment within your Amazon Seller Central account. FBA inventory is also directly managed through your Amazon Seller Account.
Options depend on the attributes you set up for your Amazon products.
Quick Access - Listing Settings sections