- Amazon Sales Channel User Guide
- Introduction to Amazon sales channel
- Getting started
- Onboarding
- Manage the sales channel
- Listing settings
- Order settings
- Store integration settings
- Listing and pricing rules
- Listing rules
- Pricing rules
- Manage pricing
- Add new pricing rule
- Price rule general settings
- Price rule conditions
- Price rule actions
- Standard price rule
- Intelligent repricing rule
- Competitor conditional variances
- Price adjustment
- Floor price
- Optional ceiling price
- Price scope
- Price priority logic
- Buy Box competitor pricing
- Lowest competitor pricing
- Examples
- Reports and logs
- Manage listings
- Manage orders
- Release notes
Amazon order details
View Amazon order details
-
Click View Store on the store card.
-
In the Recent Orders section, click an order number.
The Amazon Order Details page opens.
If you have order import enabled in your Order Settings and the order is fulfilled by Amazon (FBA), you may see dummy data for some fields in the order details. Amazon does not send the following data for FBA orders.
AddressTypeAddressLine1AddressLine2AddressLine3BuyerNamePhonePurchaseOrderNumberRecipientNameCustomizedURLGiftMessageText
Order and Shipping Details tab
The Order and Shipping Details tab shows detailed order information, as received from Amazon.
Amazon accepts non-standard address information that cannot be imported into Amazon sales channel, thus preventing the state/country codes from updating correctly for some orders. To correct address errors, the following fields are editable in the order details:
Shipping address 1Shipping address 2Shipping address 3Shipping cityShipping regionShipping postal codeShipping country
Do not forget to click Save Order after making edits.
Order Items tab
The Order Items tab shows all items associated with the Amazon order, as received from Amazon.
Tracking tab
The Tracking tab shows tracking information associated with the Amazon order.
Business.Adobe.com resources
Resources
Adobe Account
