The following settings must be made at the product level, and in the configuration of each carrier that is used to print labels. To print labels, all carriers require that you open an account. Then, complete the configuration in your store for each carrier that you plan to use.
Carrier | Requirements |
---|---|
USPS | Requires a USPS account. As of February 23, 2018, USPS requires all shipping labels to include postage. |
UPS | Requires a UPS account. Shipping labels are available only for shipments that originate in the U.S.-Specific credentials are required for stores outside the US. |
FedEx | Requires a FedEx account. For stores outside of the U.S., shipping labels are supported for international shipments only. FedEx does not allow domestic shipments that originate outside of the U.S |
DHL | Requires a DHL account. Shipping labels are supported only for shipments that originate in the U.S. |
The country of manufacture is required for all products that are shipped internationally by USPS and FedEx. If you have many products that should be updated, you can either import the updates, or use the Inventory grid to update multiple records.
On the Admin sidebar, go to Catalog > Products.
Update the shipping label record using one of the following methods.
In the grid, find the product to be updated, and open in edit mode.
Update the Country of Manufacture as needed.
Click Save.
In the grid, select the checkbox of each product to be updated.
For example, all products that are manufactured in China.
Set the Actions control to Update Attributes
and click Submit.
In the Update Attributes form, find the Country of Manufacture field and select the Change checkbox.
Choose the country.
Click Save.
On the Admin sidebar, go to Stores > Settings > Configuration.
In the left panel, expand Sales and choose Shipping Settings.
Expand the Origin section, and verify that the following fields are complete:
In the Sales section in the left panel, choose Delivery Methods.
Expand the USPS section, and verify that the following fields are complete:
Large
.Expand the FedEx section and verify that the following fields are complete:
This information is provided by the carrier, and is required to gain access to their system through Web Services.
In the left panel, expand General and choose General underneath.
Expand the Store Information section and verify that the following fields are complete:
If you have multiple stores and the contact information differs from the default, set Store View for each and verify that the information is complete.
If the information is missing, an error appears when you try to print the labels.
Click Save Config.