Customer Reports

Customer reports provide insight into customer activity during a specified time period or date range.

Order Total

On the Admin sidebar, go to Reports > Customers > Order Total.

Order Total Report

The Order Total Report shows customer orders for a specified time interval or date range. The report includes the number of orders per customer, average order amount, and total amount.

Workspace controls

Control Description
From / To Used to define a search for the orders based on the start and end date.
Show By Defines the granularity of the order record splitting. Options: Month / Day / Year
Refresh Updates the grid to the specified filters.
Export Exports the selected records as a CSV or Excel XML file.
Scope Used to set the site or store for which the report is generated.

Column descriptions

Column Description
Interval The order total interval, by Month / Day / Year.
Customer The name of the customer who placed the orders.
Orders The number of orders for the specified interval.
Average Average order amount.
Total The sum of all orders for the period.

Order Count

On the Admin sidebar, go to Reports > Customers > Order Count.

Order Count Report

The Order Count Report shows the number of orders per customer for a specified time interval or date range. The report includes the number of orders per customer, average order amount, and total amount.

Workspace controls

Control Description
From / To Used to define a search for the orders based on the start and end date.
Show By Defines the granularity of the order record splitting. Options: Month / Day / Year
Refresh Updates the grid to the specified filters.
Export Exports the selected records as a CSV or Excel XML file.
Scope Used to set the site or store for which the report is generated.

Column descriptions

Column Description
Interval The order count interval, by Month / Day / Year.
Customer The customer who placed the order.
Orders The number of orders for the specified interval.
Average Average order amount.
Total The sum of all orders for the period.

New Accounts

On the Admin sidebar, go to Reports > Customers > New.

New Accounts Report

The New Accounts Report shows the number of new customer accounts opened during a specified time interval or date range.

Workspace controls

Control Description
From / To Used to define a search for the new accounts based on the start and end date.
Show By Defines the granularity of the order record splitting. Options: Month / Day / Year
Refresh Updates the grid to the specified filters.
Export Exports the selected records as a CSV or Excel XML file.
Scope Used to set the site or store for which the report is generated.

Column descriptions

Column Description
Interval New account creation interval, by Month / Day / Year.
New Accounts The number of new accounts created in a certain interval.

Wish Lists

Adobe Commerce (Adobe Commerce only)

On the Admin sidebar, go to Reports > Customers > Wish Lists.

Wish List Report

The Customer Wish List Report provides information about customer Wish Lists.

Workspace controls

Control Description
Scope Used to set the site or store for which the report is generated.
Search Initiates a search by the specified parameters.
Reset Filter Initiates a reset of all search parameters.
Per Page Sets the number of records displayed in a single page.
Export Exports the selected records as a CSV or Excel XML file.
From / To Used to define a search for the wish lists based on the start and end date.
Wishlist Initiates a wish list search by name.
Status The status of the wish list. Options: Private / Public
Comment Initiates a search by text in the wish list comments.

Column descriptions

Column Description
Added Date the wish list was created.
Customer First and last name of the customer who created the wish list.
Wishlist Name of the wish list.
Status The status of the wish list. Options: Private / Public
Product Name of the product added to the wish list.
SKU SKU of the product added to the wish list.
Comment The comment text that was entered when the wish list was created.

Segments

Adobe Commerce (Adobe Commerce only)

On the Admin sidebar, go to Reports > Customers > Segments.

Segments Report

The Customer Segment Report provides information about the number of customers in each segment.

Workspace controls

Control Description
Search Initiates a search by the specified parameters.
Reset Filter Initiates a reset of all search parameters.
Action Initiates the display of segments by parameters. Options: Action / View Combined Report
Per Page Sets the number of records displayed in a single page.

Column descriptions

Column Description
ID A unique numeric identifier that is assigned to each segment.
Segment Segment name.
Status Segment status. Options: Active / Inactive
Website Website to which the segment is assigned.
Customers Number of customers assigned to the segment.

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