Product settings - Product Reviews
The Product Reviews section lists all reviews that customers have submitted about the product. This section appears with the other product information only after a new product is saved for the first time. For more information, see Product Reviews.
Field reference
Field
Description
ID
Unique, numeric ID generated for the product review entry
Created
Date of publication of the review
Status
Review status (
Pending
, Approved
, or Not Approved
)Title
Review title
Nickname
The nickname of the user who left the review
Review
Customer review on the current product
Visibility
Visibility in store reviews
Type
Type of user who left the review (
Guest
or Customer
)Product
Reviewed product name
SKU
The unique Stock Keeping Unit that is assigned to the product
Action
Opens the product in edit mode
Moderate reviews for a specific product
-
On the Admin sidebar, go to Catalog > Products.
-
Locate the product and open it in edit mode.
-
Scroll to the Product Reviews section.
-
Click Edit for a product review with
Pending
status to view and edit the details. -
Set status for review:
- To approve a pending review, select
Approved
. - To reject a review, select
Not Approved
. - You can change the review status back to
Pending
at any time.
- To approve a pending review, select
-
When complete, click Save Review.
Reviews with the Pending
and Not Approved
statuses are not displayed on the storefront.
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