How to get certified

Last update: 2024-02-22
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  • Experienced

Learn how to get certified at Adobe. Find all the resources you need before, during and after you become certified.

Adobe uses Examity to administer proctored exams online.

Follow these steps to register for your certification exam:

  • Step 1: Successfully login to the Adobe Credential Management System.
  • Step 2: Return to this site and click on Technical certifications.
  • Step 3: Choose your Adobe application, certification level, and role
  • Step 4: Follow the steps provided under the Get Certified section.

Resources

Examity:

Your Adobe ID

Your profile name in the Adobe Credential Management System must exactly match your Government ID. Failure to have identical information or any mismatch will result in the proctor terminating the exam and will require you to reschedule your appointment in addition to paying an additional exam fee.

Cancelling and rescheduling

Cancellations and rescheduling are usually possible if initiated prior to 48 hours before the scheduled exam appointment. Candidates must modify this appointment themselves.

Neither Adobe Support or Examity can process rescheduling and cancellation requests. Cancellations under 48 hours are subject to a rescheduling fee in addition to the exam fee.

If you are unable to reschedule your exam, even though it is more than 48 hours prior to your exam, that may be because there is a new version of the exam. If your appointment was for the previous version of the exam, you will not be able to reschedule your exam appointment. We recommend that you keep your exam appointment if at all possible. If you cannot, you will need to cancel your exam and schedule a new appointment to take the new exam.

After your exam

Once you complete an exam, you receive a provisional pass or fail. The final score can take up to 72 hours to populate. You will find your result and score report under the History tab in the Adobe Credential Manager.

If you fail to pass an Adobe certification exam on your first attempt, you must wait at least 24 hours before retaking the exam. Failure to pass an exam on the second or any subsequent attempt requires a waiting period of 14 calendar days before retaking the exam. Each attempt will incur a separate exam fee.

Certification exam prices

Adobe Certificaiton Price (USD) India Price (USD)
Adobe Certified Professional $125 $95
Adobe Certified Expert $225 $150
Adobe Certified Master $225 $150

Renewal prices

Most certification renewals are free of charge. For certifications that do not have a free renewal option, you must retake the full certification exam to renew your certification.

Paying for your exam

You can pay for your certification exam by voucher or credit card. To purchase an exam voucher go to: Adobe Certification Voucher Center.

You can apply the voucher code when you schedule your exam. If you have a discount, it is applied at checkout.

Partner discounts

Bronze and above partners get discounts on all Adobe certification exams and classes. You can read more about these discount and how to access partner benefits on the Solution Partner Portal.

Other discounts

Additionally, all candidates can receive a discount on bulk purchases of 10 or more exams when they purchase via the Adobe Certification Voucher Center.

Bulk discount levels

Note: Bulk discounts cannot be combined with any other offer or discount.

Quantity % Discount
10-24 20%
25-49 25%
50+ 33%

The Adobe Credential team partners with vendors to help support the program’s initiatives and goals. Here are the vendors and their contact information:

Vendor Name Description Support Page/Email
Credly Badge Management System Support
Examity Test Delivery Vendor (only Online Proctoring) Email or 855-Examity (855-392-6489)
Xvoucher - Adobe Certification Voucher Center Voucher center to purchase individual or bulk vouchers Email or Online help

Other Vendor Resources:

Examity

NOTE

Adobe is on Examity Classic

Helpful Videos:

Adobe Certification Voucher Center (Xvoucher) FAQ

 When do exam vouchers expire? How long are they good for?

Adobe exam vouchers expire 12 months after purchase. Vouchers cannot be extended past their expiration date. Exam registrations must be scheduled, paid for, and taken before the exam voucher expiration date.

 Can vouchers be returned for credit or refund?

All sales are final. Returns and refunds are not accepted. Adobe exam vouchers are purchased at an exam level, not for specific exams, and that provides flexibility.

  • Example: When you buy 10 Adobe Certified Expert-level exam vouchers, and distribute them, you don’t have to know ahead of time or plan who will take which Expert exam.
  • Administrators can assign the voucher to a user and see if the voucher was viewed, redeemed or when the exam is scheduled or took place.
 What kind of payments are accepted?

Payment may be made by (all major) credit cards. Payments via credit card require acceptance of an online click-wrap agreement. The different payment options are:

  • Wire, purchase order, or ACH: Create a purchase order in the Xvoucher system that can be printed and sent to your accounts payable department. That order will be approved upon receipt of the wire transfer or check.
  • Credit card: All major credit cards accepted.
  • Xwallet: This will subtract the order amount from your Xwallet pool.
 Is there a minimum or maximum number of vouchers I can purchase?

No, there is no minimum or maximum. Customer purchases are only limited based on available funds, such as a credit card limit or bank account balance for wire transfers.

 How long will it take to get access to vouchers after I place my order?

Vouchers will be available immediately after purchase if paying via credit card or Xwallet.

  • If you purchase for yourself, vouchers codes will be provided on screen and in email.
  • If you purchase for others, log into your Xvoucher account and distribute the vouchers to your end-users from there.
  • If paying via wire or purchase order, voucher orders will be released when Xvoucher has received the funds.

Online help

 How do I access my Xvoucher account?

Simply log in to your account here.

 How do I access my Adobe voucher?

After a voucher is assigned to you, you will receive an email from support@xvoucher.com with a voucher code and instructions on how to redeem the voucher. If you did not receive an email, check your spam folder. If you are still unable to find the email, you can log into your Xvoucher account.

 Can vouchers be returned for credit or refund?

All sales are final. Returns and refunds are not accepted. Adobe Exam Vouchers are purchased at an exam level, not for specific exams, which provides great flexibility.

Once you’ve passed your certification exam, you will receive an Adobe Experience Cloud digital badge from Credly, a provider of digital credentialing services.

Your badge serves as tangible evidence of your proficiency with Adobe Experience Cloud products. By displaying it on your social media profiles or resume, you can demonstrate your accomplishment to potential employers and clients and showcase your skills in these applications.

For existing users, there are two ways to accept your Adobe Certification badge:

  • Step 1: Sign into Credly. (You must use the same email that you used to earn your Adobe credential, or you will not see your badge.)
  • Step 2: Or go to the email you received from Credly to the accept the badge.
  • Step 3: Accept and share your badge.

For new users, follow the instructions below to accept your Adobe Certification badge:

  • Step 1: Go to the email you received from Credly to accept the badge.
  • Step 2: Create an account. (You must use the same email that you used to earn your Adobe credential, or you will not see your badge.)
  • Step 3: Accept and share your badge.

Learn more

Questions

View the certification FAQ.

Additional questions? Contact us.

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