Learn how to get certified at Adobe. Find all the resources you need before, during and after you become certified.
Adobe uses two vendors to administer proctored exams: PSI and Examity.
Follow these steps to register for your certification exam:
Your profile name in the Adobe Credential Management System must exactly match your Government ID. Failure to have identical information or any mismatch will result in the proctor terminating the exam and will require you to reschedule your appointment in addition to paying an additional exam fee.
Cancellations and rescheduling are possible if initiated prior to 48 hours before the scheduled exam appointment. Candidates must modify this appointment themselves.
Neither Adobe Support or exam vendors can process rescheduling and cancellation requests. Cancellations under 48 hours are subject to a rescheduling fee in addition to the exam fee.
Once you complete an exam, you receive a provisional pass or fail. The final score can take up to 72 hours to populate. You will find your result and score report under the History tab in the Adobe Credential Manager.
If you fail to pass an Adobe certification exam on your first attempt, you must wait at least 24 hours before retaking the exam. Failure to pass an exam on the second or any subsequent attempt requires a waiting period of 14 calendar days before retaking the exam. Each attempt will incur a separate exam fee.
These are the current costs for certification exams.
You can pay for your certification exam by voucher or credit card. To purchase an exam voucher go to: Adobe Certification Voucher Center.
You can apply the voucher code when you schedule your exam. If you have a discount, it is applied at checkout.
Bronze and above partners get discounts on all Adobe certification exams and classes. You can read more about these discount and how to access partner benefits on the Solution Partner Portal.
Additionally, all candidates can receive a discount on bulk purchases of 10 or more exams when they purchase via the Adobe Certification Voucher Center.
Bulk discount levels
Note: Bulk discounts cannot be combined with any other offer or discount.
The Adobe Credential team partners with vendors to help support the program’s initiatives and goals. Here are the vendors and their contact information:
|Vendor Name||Description||Support Page/Email|
|Credly||Badge Management System||Support|
|Examity||Test Delivery Vendor (only Online Proctoring)||Email or 855-Examity (855-392-6489)|
|PSI||Test Delivery Vendor for Proctored exams at a location or in Japanese|
|Xvoucher - Adobe Certification Voucher Center||Voucher center to purchase individual or bulk vouchers||Email or Online help|
Other Vendor Resources:
Adobe is on Examity Classic
Adobe Certification Voucher Center (Xvoucher) FAQ
Adobe exam vouchers expire 12 months after purchase. Vouchers cannot be extended past their expiration date. Exam registrations must be scheduled, paid for, and taken before the exam voucher expiration date.
All sales are final. Returns and refunds are not accepted. Adobe exam vouchers are purchased at an exam level, not for specific exams, and that provides flexibility.
Payment may be made by (all major) credit cards. Payments via credit card require acceptance of an online click-wrap agreement. The different payment options are:
No, there is no minimum or maximum. Customer purchases are only limited based on available funds, such as a credit card limit or bank account balance for wire transfers.
Vouchers will be available immediately after purchase if paying via credit card or Xwallet.
Simply log in to your account here.
After a voucher is assigned to you, you will receive an email from email@example.com with a voucher code and instructions on how to redeem the voucher. If you did not receive an email, check your spam folder. If you are still unable to find the email, you can log into your Xvoucher account.
All sales are final. Returns and refunds are not accepted. Adobe Exam Vouchers are purchased at an exam level, not for specific exams, which provides great flexibility.
The following sections and links will function only after a successful login to the Adobe Credential Management system.
|Adobe Credential Management System||Initial login to Adobe Credential Management|
|Profile||Demographic information page with location of account name, address, company, and so on. Names can only be updated an Adobe Admin.|
|Identification||Location of Adobe/Login ID. Usually begins with ADB|
|History||View score report and exam history|
|Certifications||View all your current and expired certifications|
Once you’ve passed your certification exam, you will receive an Adobe Experience Cloud digital badge from Credly, a provider of digital credentialing services.
Your badge serves as tangible evidence of your proficiency with Adobe Experience Cloud products. By displaying it on your social media profiles or resume, you can demonstrate your accomplishment to potential employers and clients and showcase your skills in these applications.
For existing users, there are two ways to accept your Adobe Certification badge:
For new users, follow the instructions below to accept your Adobe Certification badge:
View the certification FAQ.
Additional questions? Contact us.