Create and send push notifications

Mobile app deliveries let you send notifications to iOS and Android systems.

To send push notifications in Adobe Campaign, you need to:

  1. Configure your Campaign environment
  2. Create a Mobile application-type information service for your mobile application.
  3. Add the iOS and Android versions of the application to this service.
  4. Create a delivery for both iOS and Android.

Learn how to get started with mobile app in Campaign Classic v7 documentation

Integrate with Adobe SDK

Integrate Campaign SDK

Campaign SDK facilitates the integration of your mobile application into the Adobe Campaign platform.

Compatible SDK versions are listed in Campaign Compatibility matrix.

Learn how to integrate Campaign Android and iOS SDKs with your app in this section

Configure Campaign Extension in Launch

You can integrate Adobe Experience Platorm Launch SDK with Campaign, by leveraging Campaign Classic extension.

Learn more in Adobe Mobile SDK documentation

Configure your app settings in Campaign

You must define your iOS and Android apps settings in Adobe Campaign.

Configuration guidelines for iOS are detailed in Campaign Classic v7 documentation

Configuration guidelines for Anddroid are detailed in Campaign Classic v7 documentation

Create your first push notification

This section details the elements specific to the delivery of iOS and Android notifications.

CAUTION

With Campaign v8, mobile registration is now asynchronous. Learn more

To create a new delivery, browse to the Campaigns tab, click Deliveries and click the Create button above the list of existing deliveries.

For global information on how to create a delivery, refer to Campaign Classic v7 documentation

Send notifications on iOS

  1. Select the Deliver on iOS delivery template and click Continue.

  2. To define the target of the notification, click the To link, then click Add.

  3. Select Subscribers of an iOS mobile application (iPhone, iPad), select the service relevant to your mobile application, then select the iOS version of the application.

  4. Select the notification type: Alert, Badge, Alert and badge or Silent Push.

  5. In the Title field, enter the label of the title that you want to appear on the notification.

  6. Enter the Message and the Value of the badge based on the chosen notification type.

  7. You can also define the following elements:

    • The Action button allows you to define a label for the action button appearing on the alert notifications (action_loc_key field of the payload).

    • In the Play a sound field, select the sound to be played by the mobile terminal when the notification is received.

    • In the Application variables field, enter the value of each variable. For example, you can configure a specific application screen to be displayed when the user activates the notification.

  8. Once the notification is configured, click the Preview tab to preview the notification.

Send notifications on Android

  1. Select the Deliver on Android (android) delivery template.

  2. To define the target of the notification, click the To link, then click Add.

  3. Select Subscribers of an Android mobile application, choose the service relevant to your mobile application (Neotrips, in this case), then select the Android version of the application.

  4. Then enter the content for the notification.

  5. Click the Insert emoticon icon to insert emoticons to your push notification.

  6. In the Application variables field, enter the value of each variable. For example, you can configure a specific application screen to be displayed when the user activates the notification.

  7. Once the notification is configured, click the Preview tab to preview the notification.

Test, send and monitor your push notifications

To send a proof and to send the final delivery, use the same process as email deliveries. Learn more in Campaign Classic v7 documentation:

After sending messages, you can monitor and track your deliveries. Learn more in Campaign Classic v7 documentation:

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