Campaign v8 compatibility matrix

Last update: 2023-11-02
  • Created for:
  • Beginner

This document lists all systems and components supported for the latest build of Adobe Campaign v8. Unless mentioned otherwise, all minor releases are supported. Products and versions that are not part of this list are not compatible with Adobe Campaign.

As specific versions of these 3rd party systems and tools reach end-of-life (EOL), Adobe Campaign will no longer be compatible with those versions, and they will be removed from this compatibility matrix. Please ensure you are on supported versions of any systems listed in the compatibility matrix to avoid any issues.


Adobe Campaign Server and Client Console must be on the same version. Learn how to check your version.

Client Console

The following operating systems and browser are required to use Campaign Client Console. Learn more.

Operating systems

  • Microsoft Windows Server 2019, 2016
  • Microsoft Windows 11, 10

Please note that the 32-bit version of the Client Console is deprecated starting 8.5 release. Starting 8.6, the Client Console will only be available in 64-bits. For more information on how to upgrade your operating system, refer to this technote.

Web browser

CRM connectors

Customer Relationship Management (CRM) systems compatible with Adobe Campaign are listed below. Learn more.

  • Salesforce connector API version 49
  • Microsoft Dynamics connector, Web API: Dynamics 365 on-premise and online

Federated Data Access (FDA)

External databases compatible with Adobe Campaign Federated Data Access (FDA) module are listed below. Learn more.

  • Amazon Redshift
  • Azure Synapse, starting Campaign v8.5
  • Google Big Query
  • Snowflake
  • Vertica

Mobile SDK

To send push notifications with Campaign, use the Adobe Experience Platform Mobile SDK by configuring the Adobe Campaign Classic extension in the Data Collection UI.

Web access

The following browsers are compatible with Campaign for Web Access.

  • Microsoft Edge, Mozilla Firefox, Google Chrome, Safari (latest versions)

How to check your Campaign version and build

Access the Help > About… menu to check your version.

You access the following information:

  • The version number of your Client Console and Application server. In the sample above, the version is 8.1.5 for both the Client Console and the Application server.
  • The SHA number, between parenthesis.
  • A link to contact Adobe Customer Care.
  • Links to Adobe Privacy Policy, Terms of Use and Cookies Policy.

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