Operators profiles

Two types of operators can use Campaign Interaction: Offer managers and Delivery managers. Each of them has specific permissions and restrictions. Learn more about Campaign operators and permissions in this page.

The Offer manager creates and maintains offers.
The Delivery manager approves and uses offers

Create an Offer manager operator

Create an operator. Learn more
Browse to the Groups and named rights window, click Add and select the Offer manager group.

Permissions associated to Offer managers are described here

Create a Delivery manager operator

Create an operator. Learn more
Browse to the Groups and named rights tab, click Add and select the Delivery manager group.

The rights assigned to Delivery managers enable them to carry out the following tasks:

Display Live environments.
Display and modify offer categories.
Approve offers if they are their reviewers.

NOTE

Delivery managers can only approve an offer if they have been declared as reviewers in the offer configuration.

Permission matrix per Interaction operator

	Offer manager (Design environment)	Offer manager (Live environment)
Tree structure level
Offers being edited / Live offers	Read / Write	Read
Recipient - Environment	Read / Write	Read
Administration	Read / Write	Read
Spaces	Read / Write	Read
pre-defined offer filters	Read / Write	Read
Typology	Read / Write	Read
Typology rules	Read / Write	Read
Offer catalog	Read / Write	Read
Offer category	Read / Write	Read

	Delivery manager (Design env.)	Delivery manager (Live env.)
Tree structure level
Offers being edited / Live offers		Read
Recipient - Environment		Read
Administration
Spaces
pre-defined offer filters	Read	Read
Typology	Read	Read
Typology rules		Read
Offer catalog	Read	Read
Offer category		Read