Adobe Campaign provides various CRM connectors for linking your Adobe Campaign platform to your third-party systems. These CRM connectors enable you to synchronize contacts, accounts, purchases, etc. They make for easy integration of your application with various third-party and business applications.
These connectors enable quick and easy data integration: Adobe Campaign provides a dedicated assistant for collecting and selecting from the tables available in the CRM. This guarantees two-directional synchronization to make sure data is up-to-date at all times throughout the systems.
This feature is available in Adobe Campaign through the CRM connectors dedicated package.
Supported CRM and versions are detailed in Campaign Compatibility matrix.
💬 The CRM connectors only work with a secure URL (https).
↗️ Learn step-by-step procedure to connect Campaign and Microsoft Dynamics in Campaign Classic v7 documentation
↗️ Learn step-by-step procedure to connect Campaign and Salesforce in Campaign Classic v7 documentation
Data synchronization between Adobe Campaign and the CRM is carried out via a dedicated workflow activity. Build your workflows to automate synchronization between Campaign and your CRM. You can create a workflow which imports the contacts via Microsoft Dynamics, synchronizes them with the existing Adobe Campaign data, deletes duplicate contacts, and then updates the Adobe Campaign database.
↗️ Learn more in Campaign Classic v7 documentation