Adobe Campaign provides various CRM connectors for linking your Adobe Campaign platform to your third-party systems. These CRM connectors enable you to synchronize contacts, accounts, purchases, etc. They make for easy integration of your application with various third-party and business applications.
These connectors enable quick and easy data integration: Adobe Campaign provides a dedicated assistant for collecting and selecting from the tables available in the CRM. This guarantees two-directional synchronization to make sure data is up-to-date at all times throughout the systems.
This feature is available in Adobe Campaign through the CRM connectors dedicated package.
Supported CRM and versions are detailed in Campaign Compatibility matrix.
The CRM connectors only work with a secure URL (https).
Learn step-by-step procedure to connect Campaign and Microsoft Dynamics in Campaign Classic v7 documentation
Learn step-by-step procedure to connect Campaign and Salesforce in Campaign Classic v7 documentation
Data synchronization between Adobe Campaign and the CRM is carried out via a dedicated workflow activity. Build your workflows to automate synchronization between Campaign and your CRM. You can create a workflow which imports the contacts via Microsoft Dynamics, synchronizes them with the existing Adobe Campaign data, deletes duplicate contacts, and then updates the Adobe Campaign database.
Learn more in Campaign Classic v7 documentation