Non-deliverables and bounces

Last update: 2021-09-13
  • Created for:
  • Intermediate

The Non-deliverables and bounces report provides details on all the errors encountered during a delivery.

The Overview table contains the data available regarding the possible errors that may be encountered for each delivery, such as:

  • Processed/sent: The number of emails sent.
  • Delivered: The number of emails delivered.
  • Soft bounce: The total number of temporary errors, such as a a full inbox.
  • Hard bounce: The total number of permanent errors, such as a wrong email address.
  • Bounces + Errors: The number of messages that could not be delivered.

The Breakdown by domain table lists the bounces per recipients’ domains.

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