- Campaign Standard documentation
- Latest Updates
- Release Notes
- Getting started
- Profiles and audiences
- Communication channels
- Get started with communication channels
- About communication channels
- Delivery best practices
- Email messages
- SMS messages
- Push notifications
- In-App messaging
- Direct mail
- Transactional messaging
- Landing pages
- Designing email content
- Testing and Sending
- Reporting
- Integrating with other solutions
- Get started with Campaign integrations
- Campaign and Experience Manager
- Campaign and Target
- Campaign and Analytics
- Campaign and Audience Manager or People core service
- Campaign and Analytics for Mobile
- Campaign and Triggers
- Campaign and Microsoft Dynamics 365
- Campaign and Adobe Experience Platform
- Managing processes and data
- Get started with data and processes management
- Workflow general operation
- Executing a workflow
- Calling a workflow with external parameters
- Targeting activities
- Execution activities
- Channel activities
- Data management activities
- Filtering data
- Importing and exporting data
- Use cases
- About workflow use cases
- Deliveries
- Creating deliveries with a complement
- Creating deliveries on profiles’ creation date
- Creating a weekly delivery
- Creating a cross-channel delivery
- Identifying duplicates before a delivery
- Birthday delivery
- Coupling email and direct mail deliveries
- Sending an email with enriched fields
- Personalizing an email with additional data
- Sending a recurring push notification
- Segmentation and targeting
- Data management
- Reconcile a File audience with the database
- Deduplicating the data from an imported file
- Enriching profile data with data contained in a file
- External signal activity and data import
- Updating the database with external data
- Updating data based on an automatic file download
- Data reconciliation using relations
- Data update using reconciliation
- Exporting profiles in an external file
- Updating multiple subscription statuses from a file
- Subscribing profiles from a file to a specific service
- Developing
- Administrating
- Get started with Campaign Standard administration
- Monitoring guidelines
- Audit Trail
- Configuration guidelines
- Users and security
- Configuring channels
- Configuring mobile channels
- Implementing Push tracking
- Adding images and videos iOS
- Understanding push notifications payload structure
- Implementing local notification tracking
- Tags in Adobe Experience Platform synchronization FAQ
- Experience Platform SDK integration FAQ
- Configuring tag rules to support Adobe Campaign Standard use cases
- Mobile use cases supported in Adobe Campaign Standard
- How to migrate your mobile application from SDK v4 to Adobe Experience Platform SDK
- Configuring SMS channel
- Application settings
- Working with APIs
- Get started with Campaign Standard APIs
- About Campaign Standard APIs
- Global concepts
- Interacting with custom resources
- Managing profiles
- Managing services and subscriptions
- Interacting with marketing history
- Privacy management
- Managing transactional messages
- Managing workflows
- Managing organizational units
- Managing geographical units
- Troubleshooting
- Campaign Control Panel
Monitoring subscriptions
Use the Adobe Campaign interface to track your subscribers and measure the success of your services.
You have several options for monitoring subscriptions to and unsubscriptions:
- View the list of people currently subscribed to your service from the service dashboard. See Service dashboard.
- Consult the history of subscriptions and unsubscriptions from the Subscription history tab in the service dashboard. See Subscription history.
- Display a report detailing the evolution of subscriptions and unsubscriptions in the service Reports. See Service reports.
- Find the list of services a person has subscribed from its Profile. See History of events linked to a profile.
Service dashboard
To view the list of people subscribed to a service:
- Go to the list of services via the advanced menu Profiles & audiences > Services, which can be accessed from the Adobe Campaign logo.
- Select the service of your choice to display the corresponding dashboard.
- The list of people subscribed to the service can be found in the Subscriptions tab.
Subscription history
To consult the subscription and unsubscription history:
- Go to the list of services via the advanced menu Profiles & audiences > Services, which can be accessed from the Adobe Campaign logo.
- Select the service of your choice to display the corresponding dashboard.
- Select the Subscription history tab to display the dates on which each person subscribed and unsubscribed.
Service reports
To display a report detailing the evolution of subscriptions and unsubscriptions:
-
Go to the list of services via the advanced menu Profiles & audiences > Services, which can be accessed from the Adobe Campaign logo.
-
Select the service of your choice to display the corresponding dashboard.
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Click the Reports button in the action bar, then Subscription monitoring in the selection screen.
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The Service summary report presents the number of subscriptions, the overall evolution of subscriptions, and a curve showing the progress over time.
History of events linked to a profile
To consult the list of services to which a contact has subscribed, you can consult its marketing history. For more on this, refer to the Integrated customer profile section.
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