- Campaign Standard documentation
- Latest Updates
- Release Notes
- Getting started
- Profiles and audiences
- Communication channels
- Get started with communication channels
- About communication channels
- Delivery best practices
- Email messages
- SMS messages
- Push notifications
- In-App messaging
- Direct mail
- Transactional messaging
- Landing pages
- Designing email content
- Testing and Sending
- Reporting
- Integrating with other solutions
- Get started with Campaign integrations
- Campaign and Experience Manager
- Campaign and Target
- Campaign and Analytics
- Campaign and Audience Manager or People core service
- Campaign and Analytics for Mobile
- Campaign and Triggers
- Campaign and Microsoft Dynamics 365
- Campaign and Adobe Experience Platform
- Managing processes and data
- Get started with data and processes management
- Workflow general operation
- Executing a workflow
- Calling a workflow with external parameters
- Targeting activities
- Execution activities
- Channel activities
- Data management activities
- Filtering data
- Importing and exporting data
- Use cases
- About workflow use cases
- Deliveries
- Creating deliveries with a complement
- Creating deliveries on profiles’ creation date
- Creating a weekly delivery
- Creating a cross-channel delivery
- Identifying duplicates before a delivery
- Birthday delivery
- Coupling email and direct mail deliveries
- Sending an email with enriched fields
- Personalizing an email with additional data
- Sending a recurring push notification
- Segmentation and targeting
- Data management
- Reconcile a File audience with the database
- Deduplicating the data from an imported file
- Enriching profile data with data contained in a file
- External signal activity and data import
- Updating the database with external data
- Updating data based on an automatic file download
- Data reconciliation using relations
- Data update using reconciliation
- Exporting profiles in an external file
- Updating multiple subscription statuses from a file
- Subscribing profiles from a file to a specific service
- Developing
- Administrating
- Get started with Campaign Standard administration
- Monitoring guidelines
- Configuration guidelines
- Users and security
- Configuring channels
- Configuring mobile channels
- Implementing Push tracking
- Adding images and videos iOS
- Understanding push notifications payload structure
- Implementing local notification tracking
- Adobe Launch Synchronization FAQ
- Experience Platform SDK integration FAQ
- Configuring Launch rules to support Adobe Campaign Standard use cases
- Mobile use cases supported in Adobe Campaign Standard
- How to migrate your mobile application from SDK v4 to Adobe Experience Platform SDK
- Configuring SMS channel
- Application settings
- Working with APIs
- Get started with Campaign Standard APIs
- About Campaign Standard APIs
- Global concepts
- Interacting with custom resources
- Managing profiles
- Managing services and subscriptions
- Interacting with marketing history
- Privacy management
- Managing transactional messages
- Managing workflows
- Managing organizational units
- Managing geographical units
- Troubleshooting
About In-App messaging
In-App messaging is a messaging channel that allows you to display a message when the user is active within the mobile application. This message type is complimentary to push notifications which are delivered to the notification center of users’ phone. For more information on the push notification channel, refer to this section.
This channel requires mobile applications to be integrated with Adobe Experience Platform SDK. These apps have to be activated in Adobe Experience Platform Launch before being available in Adobe Campaign for In-App deliveries.
To start sending In-App messages on mobile applications leveraging Experience Platform SDK, you need to meet following prerequisites:
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In Adobe Campaign, make sure you can access the In-App channel. If you cannot access these channels, contact your account team.
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To leverage mobile use cases in Adobe Campaign Standard with an Experience Cloud SDK application, a mobile app has to be created in Adobe Experience Platform Launch and be configured in Adobe Campaign Standard. For the step-by-step guide, refer to this page.
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Once configured, you can now prepare your In-App message. For more on this, refer to this page.
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You can then decide to send an In-App message or a Customizing a local notification message type.
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Your delivery is now ready to be sent. To learn more, refer to this page.
Related content:
Handling mobile profile fields with personal and sensitive data
In Adobe Campaign, mobile profile attributes data sent from mobile device are stored in Subscriptions to an application (appSubscriptionRcp) resource which allows you to define the data that you want to collect from your applications’ subscribers.
This resource needs to be extended to collect data you intend to send from the mobile device to Adobe Campaign. To do so, refer to this page for the detailed steps.
To enable personalization of your In-App messages more securely, mobile profile fields from this resource need to be configured accordingly. In your Subscriptions to an application (appSubscriptionRcp), when creating your new mobile profiles fields, check Personal and Sensitive to make them unavailable during In-App messages personalization.
If you have an existing implementation with custom resource extension on this table, we advise you to label the fields appropriately before leveraging them for personalization of In-App messages.
Once your Subscriptions to an application custom resource is configured and published, you can start preparing your In-App delivery using the Target users based on their Mobile profile (inApp) template. Only non-personal and non-sensitive fields will be available from Subscriptions to an application (appSubscriptionRcp) resource for personalization.
If you require personalization with Personal and Sensitive fields, we recommend using the Target users based on their Campaign profile (inAppProfile) template which has additional security mechanism to ensure that your users’ PII data remains secure.
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