Get started with Mobile channels

Learn how to configure your mobile application for Push notifications
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Learn how to configure your mobile application for In-App messages
Click here

Learn more on how to create push notifications
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Learn how to create In-App messages
Click here

About mobile delivery

Adobe Campaign allows you to create and send personalized messages on various channels and measure their effectiveness through dedicated reports.

With Adobe Campaign Standard, you can send mobile deliveries through three different channels:

  • SMS, presented in the About SMS messages section.
  • Push notifications, presented in the About Push notifications section.
  • In-App messages, presented in the About In-App messages section.

Configure your mobile application for push notifications

Configuring a mobile application using Adobe Experience Platform SDKs

To send In-App messages and push notifications, your mobile applications need to be set up in Adobe Campaign by leveraging Adobe Experience Platform SDKs.
Click here for more information.


Understanding Campaign Standard Push Notifications Payload Structure

Learn more about the structure of the payload received in mobile applications when a push notification is successfully sent to an app from Adobe Campaign Standard.
Click here for more information.


Implementing local notification tracking

Learn here how to ensure that local notification tracking has been implemented correctly.
Click here for more information.


Implementing push tracking

Learn how to ensure that push notification tracking has been implemented correctly on iOS and Android.
Click here for more information.


Configure a mobile application for In-App messages

Configuring a mobile application using Adobe Experience Platform SDKs

To send In-App messages and push notifications, your mobile applications need to be set up in Adobe Campaign by leveraging Adobe Experience Platform SDKs.
Click here for more information.


Mobile use cases supported using Adobe Experience Platform SDKs

Learn more about mobile use cases supported in Adobe Campaign Standard by using the Adobe Experience Platform SDKs.
Click here for more information.


Configuring Adobe Experience Platform Launch rules to support Adobe Campaign Standard use cases

Click here to start creating data elements and rules in Adobe Experience Platform Launch to send PII and other data from mobile applications to Adobe Campaign Standard.


Implementing local notification tracking

Learn here how to ensure that local notification tracking has been implemented correctly.
Click here for more information.


Create a push notification

Preparing and sending a push notification

Learn here how to prepare your push notification then how to send it to your targeted audience.


Customizing a push notification

To fine-tune your delivery, Adobe Campaign allows you to access a set of options while designing a push notification.
Click here for more information.


Creating a multilingual push notification

Personalize your push notification content by sending messages based on your users' preferred languages and regions.
Click here for more information.


Display an image from an Adobe Campaign Standard push notification

Learn here how to display an image from an Adobe Campaign push notification on an iOS device.


Create an In-App message

Preparing and sending an In-App message

Learn here how to prepare your In-App messages then how to send it to your targeted audience.


Customizing your In-App messages

To fine-tune your delivery, Adobe Campaign allows you to access a set of advanced options while designing an In-App.
Click here for more information.


Customizing a local notification message type

Local notifications can only be triggered by an app on a particular time and depending on an event.
Click here for more information.


In-App report

The In-App report provides details related to In-App deliveries.
Click here for more information.


Create SMS messages

Creating an SMS message

Creating an SMS delivery is very similar to creating a regular email.
The steps detailed here describe the configuration that is specific to this channel.


Customizing an SMS message

To fine-tune your delivery, Adobe Campaign allows you to access a set of advanced options while designing an SMS message.
Click here for more information.


Managing incoming SMS

When a profile replies to an SMS message which was sent via Campaign, you can configure messages which are automatically sent back to him as well as the action to perform.Customizing a local notification message type
Click here for more information.


SMS report

The SMS report provides details about SMS deliveries, such as delivered and bounce rates.
Click here for more information.


Mobile troubleshooting

The following pages will help you solve the most common problems happening when using mobile delivery in Adobe Campaign Classic.

Push notification FAQ

Click here for more information.

Adobe Launch Synchronization FAQ

Click here for more information.

In-App FAQ

Click here for more information.

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