实施推送跟踪

关于推送跟踪

要确保推送通知已完全开发，您需要确保正确实施了跟踪部分，因为并非每个推送通知都启用了跟踪。要启用此功能，开发人员需要确定哪些投放启用了跟踪，Adobe Campaign Standard将发送一个名为 _acsDeliveryTracking 两个值 on 或关闭. 对于将变量设置为的投放，应用程序开发人员应仅发送跟踪请求 on.

重要

此变量不适用于21.1版本之前设置的投放或使用自定义模板的投放。

推送跟踪分为三种类型：

推送展示次数 — 将推送通知发送到设备并位于通知中心但完全未接触时。这被视为一种印象。在大多数情况下，如果展示次数与已交付的数量不同，则展示次数应相似。它确保设备收到消息并将该信息转发回服务器。
推送点击 — 将推送通知交付到设备且用户单击了设备时。用户想要查看通知（这反过来又将移至推送打开跟踪）或关闭通知。
推送打开 — 将推送通知交付到设备且用户单击了导致应用程序打开的通知时。这类似于推送点击，除非取消通知后不会触发推送打开。

要实施Campaign Standard跟踪，移动设备应用程序需要包含Adobe Experience Platform SDK。这些SDK可在 Adobe Experience Platform SDK文档.

要发送跟踪信息，需要发送三个变量。两个是从Campaign Standard接收数据的一部分，另一个是操作变量，指示它是否是展示, 单击或打开.

变量	值
broadlogId	来自数据的_mId
deliveryId	来自数据的_dId
操作	“1”表示打开，“2”表示点击，“7”表示展示

Android实施

如何实施推送展示跟踪

对于展示次数跟踪，您必须在调用 collectMessageInfo() 或 trackAction() 函数。

有关21.1版本之前创建的投放或包含自定义模板的投放，请参阅部分.

@Override
public void onMessageReceived(RemoteMessage remoteMessage) {
....{Handle push messages}....
  if (data.size() > 0) {
    String deliveryId = data.get("_dId");
    String messageId = data.get("_mId");
    String acsDeliveryTracking = data.get("_acsDeliveryTracking");

    /*
    This is to handle deliveries created before 21.1 release or deliveries with custom template
    where acsDeliveryTracking is not available.
    */
    if( acsDeliveryTracking == null ) {
        acsDeliveryTracking = "on";
    }

    HashMap<String, String> contextData = new HashMap<>();
    if( deliveryId != null && messageId != null && acsDeliveryTracking.equals("on")) {
      contextData.put("deliveryId", deliveryId);
      contextData.put("broadlogId", messageId);
      contextData.put("action", "7");

    //If you are using ACPCore v1.4.0 or later, use the next line.

      MobileCore.collectMessageInfo(contextData);

    //Else comment out the above line and uncomment the line below

    //MobileCore.trackAction("tracking", contextData) ;
    }
  }
}

如何实施点击跟踪

对于点击跟踪，您必须在调用时发送值“2”以执行操作 collectMessageInfo() 或 trackAction() 函数。
要跟踪点击，需要处理两种情况：

用户看到通知但将其清除。
用户看到通知并单击它，即可将其转换为打开的跟踪。

要处理此问题，您需要使用两个意图：一个用于单击通知，另一个用于关闭通知。

有关21.1版本之前创建的投放或包含自定义模板的投放，请参阅部分.

MyFirebaseMessagingService.java

private void sendNotification(Map<String, String> data) {
    Intent openIntent = new Intent(this, CollectPIIActivity.class);
    Intent dismissIntent = new Intent(this, NotificationDismissedReceiver.class);
    openIntent.addFlags(Intent.FLAG_ACTIVITY_CLEAR_TOP);

    //put the data map into the intent to track clickthroughs
    Bundle pushData = new Bundle();
    Set<String> keySet = data.keySet();
    for (String key : keySet) {
        pushData.putString(key, data.get(key));
    }
    openIntent.putExtras(pushData);
    dissmissIntent.putExtras(pushData);


    PendingIntent pendingIntent = PendingIntent.getActivity(this, 0, openIntent,
        PendingIntent.FLAG_UPDATE_CURRENT);
    PendingIntent onDismissPendingIntent = PendingIntent.getBroadcast(this.getApplicationContext(), 0, dismissIntent, 0);

    //<BUILD NOTIFICATION using notification builder>
    //Add both Intents to the notification
    notificationBuilder.setContentIntent(pendingIntent);
    notificationBuilder.setDeleteIntent(onDismissPendingIntent);
}

为了 BroadcastReceiver 要工作，您需要将其注册到 AndroidManifest.xml

<manifest>
    <application>
        <receiver android:name=".NotificationDismissedReceiver">
        </receiver>
    </application>
</manifest>

NotificationDismessedReceiver.java

public class NotificationDismissedReceiver extends BroadcastReceiver {
    private static final String TAG = NotificationDismissedReceiver.class.getSimpleName();
    @Override
    public void onReceive(Context context, Intent intent) {
        Bundle data = intent.getExtras();
        String deliveryId = data.getString("_dId");
        String messageId = data.getString("_mId");
        String acsDeliveryTracking = data.get("_acsDeliveryTracking");

        /*
        This is to handle deliveries created before 21.1 release or deliveries with custom template
        where acsDeliveryTracking is not available.
        */
        if( acsDeliveryTracking == null ) {
            acsDeliveryTracking = "on";
        }

        HashMap<String, Object> contextData = new HashMap<>();

        //We only send the click tracking since the user dismissed the notification
        if (deliveryId != null && messageId != null && acsDeliveryTracking.equals("on")) {
            contextData.put("deliveryId", deliveryId);
            contextData.put("broadlogId", messageId);
            contextData.put("action", "2");

        //If you are using ACPCore v1.4.0 or later, use the next line.

            MobileCore.collectMessageInfo(contextData);

        //Else comment out the above line and uncomment the line below

            //MobileCore.trackAction("tracking", contextData);
        }
    }
}

如何实施打开跟踪

由于用户必须单击通知才能打开应用程序，因此您需要发送“1”和“2”。如果应用程序未通过推送通知启动/打开，则不会发生跟踪事件。

要跟踪打开情况，您需要创建意图。目的对象允许Android操作系统在完成某些操作后调用您的方法。在这种情况下，单击通知以打开应用程序。

此代码基于点击展示次数跟踪的实施。使用 Intent 设置后，您现在需要将跟踪信息发送回Adobe Campaign Standard。在这种情况下，您需要将 Open Intent 要在您的应用程序中打开到特定视图，这将使用 Intent Object.

有关21.1版本之前创建的投放或包含自定义模板的投放，请参阅部分.

@Override
protected void onResume() {
    super.onResume();
    handleTracking();
}


private void handleTracking() {
    //Check to see if this view was opened based on a notification
    Intent intent = getIntent();
    Bundle data = intent.getExtras();

    if (data != null) {
        //This was opened based on the notification, you need to get the tracking that was passed on.
        String deliveryId = data.getString("_dId");
        String messageId = data.getString("_mId");
        String acsDeliveryTracking = data.get("_acsDeliveryTracking");
        /*
        This is to handle deliveries created before 21.1 release or deliveries with custom template
        where acsDeliveryTracking is not available.
        */
        if( acsDeliveryTracking == null) {
            acsDeliveryTracking = "on";
        }

        HashMap<String, String> contextData = new HashMap<>();

        if (deliveryId != null && messageId != null && acsDeliveryTracking.equals("on")) {
            contextData.put("deliveryId", deliveryId);
            contextData.put("broadlogId", messageId);
            contextData.put("action", "2");

            //Send Click Tracking since the user did click on the notification

                //If you are using ACPCore v1.4.0 or later, use the next line.

                MobileCore.collectMessageInfo(contextData);

                //Else comment out the above line and uncomment the line below

                //MobileCore.trackAction("tracking", contextData);

                //Send Open Tracking since the user opened the app

                contextData.put("action", "1");

                //If you are using ACPCore v1.4.0 or later, use the next line.

                MobileCore.collectMessageInfo(contextData);
                //Else comment out the above line and uncomment the line below

                //MobileCore.trackAction("tracking", contextData);
        }
    }
}

iOS实施

如何实施推送展示跟踪

对于展示次数跟踪，您必须在调用 collectMessageInfo() 或 trackAction() 函数。

要了解iOS通知的工作方式，需要详细描述应用程序的三种状态：

前景:当应用程序当前处于活动状态且当前处于屏幕上（在前台）时。
背景:当is应用程序未在屏幕上，但进程未关闭时。双击“主页”按钮时，通常会显示位于后台的所有应用程序。
关闭/关闭:一个进程已被终止的应用程序。

为了仍然 Impression 在应用程序处于后台时跟踪工作，我们需要发送 Content-Available 以告知应用程序必须完成跟踪。

注意

如果某个应用程序关闭，Apple在该应用程序重新启动之前不会调用该应用程序。这意味着您将无法知道何时在iOS上收到通知。
因此，iOS展示次数跟踪可能不准确，因此不应将其视为可靠。

有关21.1版本之前创建的投放或包含自定义模板的投放，请参阅部分.

以下代码针对后台应用程序：

// In didReceiveRemoteNotification event handler in AppDelegate.m

//In order to handle push notification when only in background with content-available: 1
func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable : Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) {

        //Check if the app is not in the foreground right now
        if(UIApplication.shared.applicationState != .active) {
            let deliveryId = userInfo["_dId"] as? String
            let broadlogId = userInfo["_mId"] as? String
            let acsDeliveryTracking = userInfo["_acsDeliveryTracking"] as? String
            /*
            This is to handle deliveries created before 21.1 release or deliveries with custom template where acsDeliveryTracking is not available.
            */
            if( acsDeliveryTracking == nil ) {
                acsDeliveryTracking = "on";
            }
            if (deliveryId != nil && broadlogId != nil && acsDeliveryTracking?.caseInsensitiveCompare("on") == ComparisonResult.orderedSame) {

            //If you are using ACPCore v2.3.0 or later, use the next line.

                ACPCore.collectMessageInfo(["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"7"])

            //Else comment out the above line and uncomment the line below

                //ACPCore.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"7"])
            }
        }
        completionHandler(UIBackgroundFetchResult.noData)
    }

以下代码针对前台应用程序：

// This will get called when the app is in the foreground

func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void) {


        let userInfo = notification.request.content.userInfo
        let deliveryId = userInfo["_dId"] as? String
        let broadlogId = userInfo["_mId"] as? String
        let acsDeliveryTracking = userInfo["_acsDeliveryTracking"] as? String
        /*
        This is to handle deliveries created before 21.1 release or deliveries with custom template where acsDeliveryTracking is not available.
        */
        if( acsDeliveryTracking == nil ) {
            acsDeliveryTracking = "on";
        }
        if (deliveryId != nil && broadlogId != nil && acsDeliveryTracking?.caseInsensitiveCompare("on") == ComparisonResult.orderedSame) {

            //If you are using ACPCore v2.3.0 or later, use the next line.

                ACPCore.collectMessageInfo(["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"7"])

            //Else comment out the above line and uncomment the line below

                //ACPCore.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"7"])
            }
        completionHandler([.alert,.sound])
    }

如何实施点击跟踪

对于点击跟踪，您必须在调用时发送值“2”以执行操作 collectMessageInfo() 或 trackAction() 函数。
有关21.1版本之前创建的投放或包含自定义模板的投放，请参阅部分.

// AppDelegate.swift
...
import os.log
import UserNotifications
...

func registerForPushNotifications() {
        let center = UNUserNotificationCenter.current()
        center.delegate = notificationDelegate
        //Here we are creating a new Category that allows us to handle Dismiss Actions
        let defaultCategory = UNNotificationCategory(identifier: "DEFAULT", actions: [], intentIdentifiers: [], options: .customDismissAction)
        //Add it to our array of Category, in this case we only have one
        center.setNotificationCategories([defaultCategory])
        center.requestAuthorization(options: [.alert, .sound, .badge]) {
            (granted, error) in
            os_log("Permission granted: %{public}@", type:. debug, granted.description)
            if error != nil {
                return
            }
            if granted {
                os_log("Notifications allowed", type: .debug)
            }
            else {
                os_log("Notifications denied", type: .debug)
            }

            // 2. Attempt registration for remote notifications on the main thread
            DispatchQueue.main.async {
                UIApplication.shared.registerForRemoteNotifications()
            }
        }
    }

现在，发送推送通知时，您需要添加类别。在本例中，我们将其称为“DEFAULT”。

然后处理 Dismiss 并发送您需要添加以下内容的跟踪信息：

func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) {
        let userInfo = response.notification.request.content.userInfo
        switch response.actionIdentifier {
        case UNNotificationDismissActionIdentifier:
            print("Dismiss Action")
            let deliveryId = userInfo["_dId"] as? String
            let broadlogId = userInfo["_mId"] as? String
            let acsDeliveryTracking = userInfo["_acsDeliveryTracking"] as? String
            /*
            This is to handle deliveries created before 21.1 release or deliveries with custom template where acsDeliveryTracking is not available.
            */
            if( acsDeliveryTracking == nil ) {
                acsDeliveryTracking = "on";
            }
            if (deliveryId != nil && broadlogId != nil && acsDeliveryTracking?.caseInsensitiveCompare("on") == ComparisonResult.orderedSame) {

            //If you are using ACPCore v2.3.0 or later, use the next line.

                ACPCore.collectMessageInfo(["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"2"])

            //Else comment out the above line and uncomment the line below

                //ACPCore.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"2"])
            }
        default:
            ////MORE CODE
        }
        completionHandler()
    }

如何实施打开跟踪

由于用户必须单击通知才能打开应用程序，因此您需要发送“1”和“2”。如果应用程序未通过推送通知启动/打开，则不会发生跟踪事件。

有关21.1版本之前创建的投放或包含自定义模板的投放，请参阅部分.

import Foundation
import UserNotifications
import UserNotificationsUI

class NotificationDelegate: NSObject, UNUserNotificationCenterDelegate {

    // Called when user clicks the push notification or also called from willPresent()
    func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) {

        let userInfo = response.notification.request.content.userInfo
        os_log("App push data %{public}@, in userNotificationCenter:didReceive()", type: .debug, userInfo)
        switch response.actionIdentifier {
        case UNNotificationDismissActionIdentifier:
            //This is to handle the Dismiss Action
            let deliveryId = userInfo["_dId"] as? String
            let broadlogId = userInfo["_mId"] as? String
            let acsDeliveryTracking = userInfo["_acsDeliveryTracking"] as? String
            /*
            This is to handle deliveries created before 21.1 release or deliveries with custom template where acsDeliveryTracking is not available.
            */
            if( acsDeliveryTracking == nil ) {
                acsDeliveryTracking = "on";
            }
            if (deliveryId != nil && broadlogId != nil && acsDeliveryTracking?.caseInsensitiveCompare("on") == ComparisonResult.orderedSame) {

            //If you are using ACPCore v2.3.0 or later, use the next line.

                ACPCore.collectMessageInfo(["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"2"])

            //Else comment out the above line and uncomment the line below

                //ACPCore.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"2"])

            }
        default:
            //This is to handle the tracking when the app opens
            let deliveryId = userInfo["_dId"] as? String
            let broadlogId = userInfo["_mId"] as? String
            let acsDeliveryTracking = userInfo["_acsDeliveryTracking"] as? String
            /*
            This is to handle deliveries created before 21.1 release or deliveries with custom template where acsDeliveryTracking is not available.
            */
            if( acsDeliveryTracking == nil ) {
                acsDeliveryTracking = "on";
            }
            if (deliveryId != nil && broadlogId != nil && acsDeliveryTracking?.caseInsensitiveCompare("on") == ComparisonResult.orderedSame) {
            //If you are using ACPCore v2.3.0 or later, use the next line.

                ACPCore.collectMessageInfo(["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"2"])

            //Else comment out the above line and uncomment the line below

                //ACPCore.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"2"])

            //If you are using ACPCore v2.3.0 or later, use the next line.

                ACPCore.collectMessageInfo(["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"1"])

            //Else comment out the above line and uncomment the line below

                //ACPCore.trackAction("tracking", data: ["deliveryId": deliveryId!, "broadlogId": broadlogId!, "action":"1"])

            }
        }
        completionHandler()
    }
}

全新改良搜索功能

实施推送跟踪

关于推送跟踪

Android实施

如何实施推送展示跟踪

如何实施点击跟踪

如何实施打开跟踪

iOS实施

如何实施推送展示跟踪

如何实施点击跟踪

如何实施打开跟踪

Business.Adobe.com 资源

在此页面上

查看下一个：

学习

文档

社区

技术支持

资源

Adobe 帐户

Adobe