Learn how to create a trigger event in Campaign Standard.
Welcome. Today, we are going to be looking at creating a trigger event in Adobe campaign linked to an existing Adobe Experience Cloud trigger.
Before we begin, there are a couple of requirements you must have available to you.
If you haven’t had any experience with configuring triggers in Adobe Experience Cloud before, or haven’t seen our previous video on how to do so, please check it out as it can help with following this video.
Provided that you have done that and you have configured an Adobe Experience Cloud trigger, You would need to have your campaign instance set up and make sure you are part of the administrator security groups. We can now begin to set up trigger events in campaign.
Within your campaign instance, select the Adobe Campaign logo, then marketing plans, transactional messages and Experience Cloud triggers.
Click the create button. The creation wizard that opens, displays the list of all the triggers defined in Adobe Experience Cloud. You can see the label of the trigger, its type, when it was created and modified, and the number of events fired by analytics.
Select the Adobe Experience Cloud trigger that you want to use and click the next button. In this case, the Cart Abandonment that we’ve created before in a previous video and click next.
Here, you can configure a few general properties of the trigger, such as the ID and specifying the channel for which we want emails.
You can also select the targeting dimension. For our use case, so let’s keep to real time event, which allows us to access the event data coming in from the trigger. When you are done, select create.
You are now greeted with the campaign trigger page. Here, you can set a few variables, including the transactional message validity duration, which allows you to define the duration for which the message will stay valid, after the event is sent by analytics until which the message will stop sending. This button next to the event context in the enrichment field will show the content of the payload.
This contains all the dimensions you set in your cloud triggers. This screen also allows you to enrich the events data, with profile data is stored in the Adobe Campaign database. Once you are happy with the configuration, you were all set to publish this trigger. Let’s close to this and click publish.
You can check the progress of your trigger publication in this window, it should take roughly a minute to complete.
Your publication is successful once you see this green text saying publication completed. Additionally, a transactional template linked to the new event is then automatically created as well. You would then have to modify and publish it. Before we go to the transactional template, here is a button that will allow you to update the schema if you need to make a few changes to the published trigger.
You are able to update the schema even after the trigger has been published. This in turn will unpublish the trigger event and will have to be republished again on completion. Let’s quickly refresh the page.
You see now the window has changed with a few more options. - -