Test transactional message templates

Once your message template is ready, follow the steps below to preview and test it.

Manage seed addresses in transactional messages

A seed address lets you display a preview of your message, send a proof, and test message personalization before email or SMS delivery. Seed addresses are linked to the delivery and cannot be used for other deliveries.

To create seed addresses in a transactional message, follow the steps below:

  1. In the transactional message template, click the Seed addresses tab.

  2. Assign a label to it for easy selection later.

  3. Enter the seed address (email or mobile phone depending on the communication channel).

  4. Enter the external identifier: this optional field allows you to enter a business key (unique ID, name + email, etc.) that is common to all applications on your website, used to identify your profiles. If this field is also present in the Adobe Campaign marketing database, you can then reconcile an event with a profile in the database.

  5. Insert test data (refer to Personalization data).

  6. Click the Add other seed addresses link, then click the Add button.

  7. Repeat the process to create as many addresses as you need.

Once the addresses are created, you can display their preview and personalization. Refer to Transactional message preview.

Personalization data

It is possible to use data in the message template to test transactional message personalization. This functionality is used to generate a preview or send a proof. You can also display the rendering of the message for various internet access providers. For more on this, see Inbox rendering.

The purpose of this data is to test your messages before their final delivery. These messages do not coincide with actual data to be processed. However, the XML structure must be identical to that of the event stored in the execution instance, as shown below:

This information enables you to personalize message content using personalization tags (for more on this, see Create the message content).

  1. Select the transactional message template.

  2. In the template, click the Seed addresses tab.

  3. In the event content, enter the test information in XML format.

  4. Click Save.

Transactional message preview

Once you have created one or more seed addresses and the message body, you can preview the message and check its personalization.

  1. In the message template, click the Preview tab.

  2. Select A seed address in the drop-down list.

  3. Select the seed address created previously to display the personalized message.

Using seed addresses, you can also display the rendering of the message for various internet access providers. For more on this, see Inbox rendering.

Send a proof

You can test message delivery by sending a proof to a previously created seed address.

Sending a proof involves the same process as for a regular delivery. However, with transactional messaging, you need to carry out the following operations beforehand:

To send the proof:

  1. Click the Send a proof button in the delivery window.

  2. Analyze the delivery.

  3. Correct any errors and confirm the delivery.

  4. Check that the message was delivered to the seed address and that its content complies with your configuration.

Proofs can be accessed in each template via the Audit tab. For more details on this, see Send a proof.

Your message template is now ready to be published.

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