故障排除

如果您的移动设备已连接到Wi-Fi且您未收到通知,请检查您的防火墙是否未阻止FCM/APNs端口。

Android:移动设备连接到端口5228到5230上的FCM服务器。因此,您必须配置防火墙,以便它授权与FCM的连接。 要打开的端口有:5228(最常用的)、5229和5230。

iOS:

HTTP/2连接器:您必须允许与以下服务器进行通信:

  • api.push.apple.com:端口443
  • api.development.push.apple.com:端口443
注意

有关两个连接器的详细信息,请参阅在Adobe Campaign中配置移动应用程序。

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