Migrate unsupported SMS connector to the Extended Generic SMPP connector

As of release 20.2, legacy connectors are deprecated. This document will help you migrate connectors that are still running on the old system to the recommended SMPP connector.

CAUTION

This migration is not mandatory but recommended by Adobe and will ensure you are running on the latest supported version of the software.

About SMS connectors

The following connectors are deprecated as of release 20.2:

  • Generic SMPP (SMPP version 3.4 supporting binary mode)
  • Sybase365 (SAP SMS 365)
  • CLX Communications
  • Tele2
  • O2
  • iOS

Deprecated capabilities are still available and supported, but they will not be further enhanced. We recommend using the Extended generic SMPP connector.

For more information on deprecated and removed features, refer to this page.

Old SMS connectors are using the Java SMS connector that overloads the web process. Migrating to the new Extended Generic SMPP connector will move this load to the MTA which can support it.

Migrating to the Extended Generic SMPP connector

CAUTION

Even if you can transpose the parameters, configuring the Extended Generic SMPP connector requires you to talk with your provider who will give you the information needed to fill in the rest of the parameters. For more on this, refer to this page.

First, you will need to create a new Extended Generic SMPP external account and then you might be able to transpose some of the parameters. You can find the detailed steps in this page.

You now need to fill in the parameters from the Mobile tab of your newly created Extended Generic SMPP external account depending on your previous connector.

From the Generic connector

When choosing the Generic connector, you should have a custom JavaScript connector which will adapt to each situation.

If you know that this connector is already using the SMPP protocol then you can migrate to the Extended Generic SMPP connector. If not, check with your provider if they support the SMPP protocol and set up a new connector with the help of a consultant.

From your Generic connector, you can transpose to your newly created Extended SMPP account:

In the Connection Settings tab:

  • Account
  • Password
  • Server
  • Port

From the Generic SMPP connector

From your Generic SMPP connector, you can transpose to your newly created Extended SMPP account:

In the Connection Settings tab:

  • Account
  • Password
  • Server
  • Port
  • System Type

In the SMPP Channel Settings tab:

  • Source number
  • Source NPI
  • Destination NPI
  • Source TON
  • Destination TON

In the Mapping of Encoding tab:

  • Outbound SMS coding

In the SMSC specificities tab:

  • Coding when sending corresponds to ID Format in MT acknowledgement
  • Coding when receiving corresponds to ID Format in the SR

From the Sybase365 connector

From your Sybase365 connector, you can transpose to your newly created Extended SMPP account:

In the Connection Settings tab:

  • Account
  • Password
  • Server
  • Port
  • System Type

From CLX connector

From your CLX connector, you can transpose to your newly created Extended SMPP account:

In the Connection Settings tab:

  • Account
  • Password
  • Server
  • Port
  • System Type

In the SMPP Channel Settings tab:

  • Source number

In the SMSC specificities tab:

  • Coding when sending corresponds to ID Format in MT acknowledgement
  • Coding when receiving corresponds to ID Format in the SR

From the Tele2 connector

From your Tele2 connector, you can transpose to your newly created Extended SMPP account:

In the Connection Settings tab:

  • Account
  • Password
  • Server
  • Port
  • System Type

In the SMPP Channel Settings tab:

  • Source number
  • Source NPI
  • Destination NPI
  • Source TON

In the Mapping of Encoding tab:

  • Outbound SMS coding

From the O2 connector

From your O2 connector, you can transpose to your newly created Extended SMPP account:

In the Connection Settings tab:

  • Account
  • Password
  • Server
  • Port
  • System Type

In the SMPP Channel Settings tab:

  • Source number
  • Source NPI
  • Destination NPI
  • Source TON
  • Destination TON

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