Below you will find details on the different monitoring tools provided by Adobe Campaign, as well as some additional guidelines on leveraging the features offered by Adobe Campaign to monitor your platform’s deliverability.
This feature is available through a dedicated package in Adobe Campaign. To use it, this package must be installed. Once done, restart the server for the package to be taken into account.
For hosted and hybrid clients, Deliverability monitoring is configured on your instance by Adobe technical support and consultants. For more information, contact your Adobe Account executive.
For on-premise installations, you must install the Deliverability monitoring (Email Deliverability) package via the Tools > Advanced > Import package menu. For more on this, see Instal Campaign Classic standard packages.
In Adobe Campaign Classic, Deliverability monitoring is managed by the Refresh for deliverability workflow. It is installed by default on all instances and lets you initialize the list of bounce mail qualification rules, the list of domains and the list of MXs. Once the Deliverability monitoring (Email Deliverability) package is installed, this workflow runs nightly to regularly update the list of rules and enables you to actively manage platform deliverability.
The Deliverability package gives you access to:
You can also use the following tools:
The Delivery throughput report gives you an overview of the entire platform’s throughput for a given period. For more on this, see this section.
Each delivery generates a broadcast statistics report for the different Internet service providers (ISPs). It shows some data quality and reputation metrics that may impact your deliverability, including the following numbers:
For more on this, see the Delivery statistics section.
More generally, the delivery dashboard gives you access to:
Here are some additional guidelines on deliverability monitoring: