Gold Standard Compatibility matrix

This document lists all systems and components supported for Adobe Campaign Classic Gold Standard 19.1 builds. Products and versions that are not part of this list are not compatible with this version of Adobe Campaign.

Important notes

Unless mentioned otherwise, all minor releases are supported.

Adobe Campaign Classic is compatible with all the systems and tools listed in this page. As specific versions of these 3rd party systems and tools reach end-of-life (EOL) with their respective creators, Adobe Campaign will no longer be compatible with those versions, and they will be removed from our compatibility matrix in the subsequent product release. Please ensure you are on supported versions of any systems listed in the compatibility matrix to avoid any issues.

Operating Systems

CentOs

8.x (64 bits)

7.x (64 bits)
Debian

9 (64 bits)

8 (64 bits)
RHEL

7.x (64 bits)

Important: If you are using RHEL, you must be willing to disable SELinux or to have your architects write custom SELinux rules to check that an enabled SELinux is not causing issues with Campaign operations.
Windows Server

2016

2012 R2

2012

Web Servers

Microsoft IIS

10.0 on Windows Server 2016

8.5 on Windows Server 2012 R2

8.0 on Windows Server 2012 - Windows 8
Apache

2.4 for RHEL7 - CentOS 7, Debian 8/9, Windows (64 bits)

2.2 for RHEL6 - CentOS 6 only (64 bits)

Tools

Java Development Kit (JDK)

8

The application has been approved for the Java Development Kit (JDK) developed by Oracle as well as for OpenJDK.
Libre Office

6 (and previous versions if embedded in your system)
SpamAssassin

3.4.x

RDBMS servers

NOTE

RDBMS driver must match with RDBMS server version.

Oracle

18c

12c

11g R2
PostgreSQL

11.x

10.x

9.6.x

9.5.x

9.4.x

Note: you can also use Amazon RDS for PostgreSQL with the versions specified above.
SQL Server

2019

2017

2016

2014

2012 - SP1 and SP2

Warning: Microsoft SQL Server is not supported as the primary database when the Campaign server is running on Linux.
DB2 UDB

9.7

Warning: DB2 UDB is not allowed for new installations.
NOTE

PostgreSQL is the default database server for Hosted environments.

CRM connectors

Salesforce connector API

API version 37
SFDC API

API version 21

API version 15
Oracle On Demand API

Web Services v1.0 API
Microsoft Dynamics

Soap API - On-premise: 2007, 2015, 2016

Soap API - Online: 2015, 2016

Web API - On-premise and Online: 365, 2016, 2016 Update 1

Federated Data Access (FDA)

Amazon Redshift

 
Oracle

12c

11g
PostgreSQL

11.x

10.x

9.6.x

9.4.x
SQL Server

2019

2017

2016

2014

2012 SP1 and SP2
MySQL

5.7
Teradata

16.20

16

15.10

15.0
Netezza

7.2
Sybase

IQ 16

ASE 15.7
SAP HANA

version 1 SPS 12
Hadoop via HiveSQL

HortonWorks HDP 2.4.X, 2.5.x, 2.6.x

HDInsight 3.4 (HDP 2.4), 3.5 (HDP 2.5), 3.6 (HDP 2.6)

Client Console

⚠️ The following operating systems and browser are required to use Campaign Client Console.

Operating systems

Microsoft Windows Server

2016

2012
Microsoft Windows

8

10 (recommended for Japanese instances)

Browser

Microsoft Internet Explorer

11

Mobile SDK

Android

7.x, 8.x, 9.0

with mobile SDK build 1.0.27.
iOS

iOS 9 - 14

with mobile SDK build 1.0.26, compatible with 32 and 64-bit versions.

Browsers

The following browsers are compatible with Campaign for Web Access.

Microsoft Edge

Latest version

Mozilla Firefox

Latest version

Google Chrome

Latest version

Safari

Latest version

Microsoft Internet Explorer

11

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