- Product documentation
- Latest updates
- Release Notes
- Getting Started
- Sending Messages
- Get started with messages
- Delivery best practices
- Key steps when creating a delivery
- Sending emails
- Sending messages on mobiles
- Sending push notifications
- Sending direct mail
- Using delivery templates
- Personalizing deliveries
- Using seed addresses
- Subscriptions and referrals
- Monitoring deliveries
- Tracking messages
- Deliverability management
- Content management module
- Orchestrating Campaigns
- Reporting
- Designing web content
- Integrating with Adobe Experience Cloud
- Automating with Workflows
- Introduction
- General operation
- Executing a workflow
- Targeting activities
- Flow control activities
- Action activities
- About action activities
- Delivery
- Delivery control
- Continuous delivery
- Recurring delivery
- Cross-channel deliveries
- Local approval
- Data loading (RDBMS)
- Loading (SOAP)
- Data loading (file)
- Content Management
- Data extraction (file)
- SQL code and JavaScript code
- SQL Data Management
- Nlserver module
- Update aggregate
- Event activities
- Use cases
- Monitoring workflows
- Advanced management
- Technical workflows
- About technical workflows
- Deliveries
- Campaign
- Web Analytics
- Distributed Marketing
- Deliverability monitoring
- Inbox rendering
- Interaction
- Control of offer engine
- Message Center (Control)
- Message Center (Execution)
- Mobile App Channel
- LINE Channel
- Marketing Resources (MRM)
- Social Marketing
- Integrations with Adobe Experience Cloud solutions
- Privacy Data Protection Regulation
- Transfer to Mid-sourcing
- Mid-sourcing platform
- Managing Offers
- Transactional Messaging
- Integrating with Social media
- Installation and configuration guide
- Architecture principles
- Deployment guidelines
- Deployment types
- Campaign on Windows
- Campaign on Linux
- Initial configuration
- Additional configurations
- Accessing an external database
- Appendices
- Monitoring guide
- Introduction
- Production procedures
- Data processing
- Updating Adobe Campaign
- Database maintenance
- Troubleshooting
- Performance and throughput issues
- Images missing
- Image display issues
- Temporary files
- Database performances
- Modules and frequent issues
- Log precision
- Tracking logs issues
- Workflow execution
- Failure to connect
- Connection thresholds
- Stack trace in Linux
- Encoding of the Oracle database
- Console update
- Lost password
- JSP behavior
- Developers guide
- Migration guide
Gold Standard Compatibility matrix
This document lists all systems and components supported for Adobe Campaign Classic Gold Standard 19.1 builds. Products and versions that are not part of this list are not compatible with Adobe Campaign.
Important notes
Unless mentioned otherwise, all minor releases are supported.
Adobe Campaign Classic is compatible with all the systems and tools listed in this page. As specific versions of these 3rd party systems and tools reach end-of-life (EOL) with their respective creators, Adobe Campaign will no longer be compatible with those versions, and they will be removed from our compatibility matrix in the subsequent product release. Please ensure you are on supported versions of any systems listed in the compatibility matrix to avoid any issues.
Operating Systems
| CentOs |
8.x (64 bits) 7.x (64 bits) |
| Debian |
9 (64 bits) 8 (64 bits) |
| RHEL |
7.x (64 bits) Important: If you are using RHEL, you must be willing to disable SELinux or to have your architects write custom SELinux rules to check that an enabled SELinux is not causing issues with Campaign operations. |
| Windows Server |
2016 2012 R2 2012 |
Web Servers
| Microsoft IIS |
10.0 on Windows Server 2016 8.5 on Windows Server 2012 R2 8.0 on Windows Server 2012 - Windows 8 |
| Apache |
2.4 for RHEL7 - CentOS 7, Debian 8/9, Windows (64 bits) 2.2 for RHEL6 - CentOS 6 only (64 bits) |
Tools
| Java Development Kit (JDK) |
8 The application has been approved for the Java Development Kit (JDK) developed by Oracle as well as for OpenJDK. |
| Libre Office |
6 (and previous versions if embedded in your system) |
| SpamAssassin |
3.4.x |
RDBMS servers
RDBMS driver must match with RDBMS server version.
| Oracle |
18c 12c 11g R2 |
| PostgreSQL |
11.x 10.x 9.6.x 9.5.x 9.4.x Note: you can also use Amazon RDS for PostgreSQL with the versions specified above. |
| SQL Server |
2018 2018 R2 2017 2016 2014 2012 - SP1 and SP2 Warning: Microsoft SQL Server is not supported as the primary database when the Campaign server is running on Linux. Learn more. |
| DB2 UDB |
9.7 Warning: DB2 UDB is not allowed for new installations. |
PostgreSQL is the default database server for Hosted environments.
CRM connectors
| Salesforce connector API |
API version 37 |
| SFDC API |
API version 21 API version 15 |
| Oracle On Demand API |
Web Services v1.0 API |
| Microsoft Dynamics |
Soap API - On-premise: 2007, 2015, 2016 Soap API - Online: 2015, 2016 Web API - On-premise and Online: 365, 2016, 2016 Update 1 |
Federated Data Access (FDA)
| Oracle |
12c 11g |
| PostgreSQL |
11.x 10.x 9.6.x 9.4.x |
| SQL Server |
2017 2016 2014 2012 SP1 and SP2 |
| MySQL |
5.7 |
| Teradata |
16.20 16 15.10 15.0 |
| Netezza |
7.2 |
| Sybase |
IQ 16 ASE 15.7 |
| SAP HANA |
version 1 SPS 12 |
| Hadoop via HiveSQL |
HortonWorks HDP 2.4.X, 2.5.x, 2.6.x HDInsight 3.4 (HDP 2.4), 3.5 (HDP 2.5), 3.6 (HDP 2.6) |
Client Console operating systems
| Windows Server |
2016 2012 |
| Windows |
Seven 8 10 (recommended for Japanese instances) |
Mobile SDK
| Android |
7.x, 8.x, 9.0 with mobile SDK build 1.0.27. |
| iOS |
iOS 9 - 14 with mobile SDK build 1.0.26, compatible with 32 and 64-bit versions. |
Browsers
For the following browsers, the latest version is supported: Microsoft Edge, Mozilla Firefox, Google Chrome, Safari.
Internet Explorer 11 is supported.
More like this
- Campaign Classic Release notes
- Installation Guide
- Deprecated features and systems
- Build upgrade procedure