Adobe Campaign provides the Federated Data Access (FDA) option in order to process information stored in one or more external databases: you can access external data without changing the structure of Adobe Campaign data.
The FDA option allows you to extend your data model in a third-party database. It will automatically detect the structure of the targeted tables and use data from the SQL sources.
In order to use this capability, prerequisites are listed below:
The FDA option is made to manipulate the data in external databases in batch mode in workflows. To avoid performance issues, it is not recommended to use the FDA module in the context of unitary operations, such as: personalization, interaction, real-time messaging, etc.
Avoid the operations that need to use both the Adobe Campaign and the external database as much as possible. To do this, you can:
Export the Adobe Campaign database to the external database and execute the operations only from the external database before re-importing the results into Adobe Campaign.
Collect the data from the external Adobe Campaign database and execute the operations locally.
If you want to carry out personalization in your deliveries using data from the external database, collect the data to use in a workflow to make it available in a temporary table. Then use the data from the temporary table to personalize your delivery.
The FDA option is subject to the limitations of the external database system that you use.
You can manage several accesses to Greenplum external database throuhgh FDA. A dedicated option lets you create a working schema directly when configuring the external account.
This option is only available with PostgreSQL Greenplum.
You can pre-process message personalization in a dedicated workflow. To perform this, use the Prepare the personalization data with a workflow option, available in the Analysis tab of the delivery properties.
During the delivery analysis, this option automatically creates and executes a workflow that stores all of the data linked to the target in a temporary table, including data from tables linked in an external database.
This option significantly improves performances when executing the personalization step.
In multiple Adobe Campaign workflow activities, you can use the data stored in an external database.
Adding information and links - The Enrichment activity lets you to add additional data to the worktable of the workflow, and links to an external table. In this context, it can use data from an external database. Learn more in this page.