Getting started with the Control Panel


Control Panel is accessible to all Admin users. The steps to grant Admin access to a user are detailed in the product documentation.

Note that your instance must be hosted on AWS and upgraded with the latest Gold Standard build or the latest GA build (21.1). Learn how to check your version in this section. To check if your instance is hosted on AWS, follow the steps detailed in this page.

The Control Panel allows Adobe Campaign administrators to monitor key assets and perform administrative tasks, such as managing the SFTP storage by instance, managing GPG keys, or subdomains and certificates.

This article explains how to access the Control Panel and what the prerequisites are to be able to work with the control panel.

Accessing Control Panel

To access the Control Panel go to Experience Cloud Home:


Before you get started, complete the following prerequisites:

Confirm IMS Org ID

You need to know your IMS org ID. The following video describes where you can lookup your instance’s IMS org ID.

Administrator Rights

Administrator rights are required to access to the Control Panel.
The following video explains how to add an administrator to a Campaign instance

Additional resources

On this page