Bizible integrates with both Salesforce and Microsoft Dynamics, this document will focus on the Bizible best practices for the CRM packages designed for Salesforce.
During implementation the two following packages would have been installed into your Salesforce instance.
Bizible.com/sf: This is our base package which includes our custom objects and fields. We recommend installing within Production for all users.
Bizible.com/dashboard-mt: This is our Dashboard Extension Package, which contains 3 pre-built dashboards. We recommend installing within Production for all users. This is optional but we encourage customers to install.
These packages enable your Bizible users to easily access touchpoint data throughout their Salesforce instance. Confirming that you have these packages configured correctly will be key to verifying that page layouts, permission sets and reports and dashboards are presenting to your Bizible users as expected.
When it comes to implementing and managing your Bizible CRM Package, keep the following best practices in mind.
While the setup of your CRM Package is covered during initial implementation, we recommend that you review the setup of your CRM package once a year. This review will confirm that all page layouts are set up correctly and that all appropriate team members have access to Bizible reports and dashboards.
Other reasons to that might trigger a review…