The profile merge rule options let you control the type of data Audience Manager uses for segmentation. A profile merge rule can include device profiles mapped by the Profile Link device graph and/or other, third-party device graph providers who are integrated with Audience Manager. You can create a maximum of 4 Profile Merge Rules. The fourth Profile Merge Rule is available exclusively to customers who purchased the People-Based Destinations add-on.
You build a Profile Merge Rule by making a selection from the options described below, in Profile Merge Rule Setup.
Profile Merge Rules allow for a number of rule combinations, each geared towards specific use cases. See the table below for details on when to use each rule combination.
Cross-Device Option | Device Option | Availability | Evaluation Type | Audience Lab Support | Use Cases |
---|---|---|---|---|---|
No Cross-Device Profile | Device Profile | All customers | Real-time and batch | Yes | Device Targeting |
No Cross-Device Profile | External Device Graph | All customers | Real-time and batch | No | Expanded Device Targeting |
Current Authenticated Profiles | No Device Profile | All customers | Real-time only | No | Shared Device Targeting |
Last Authenticated Profiles | Device Profile | All customers | Real-time and batch | Yes | Online/Offline Targeting |
Last Authenticated Profiles | Profile Link Device Graph | All customers | Real-time and batch | Yes | Cross-device Targeting |
Last Authenticated Profiles | External Device Graph | All customers | Real-time and batch | No | Advanced Cross-Device Targeting |
All Cross-Device Profiles | N/A | Exclusive to People-Based Destinations customers | Batch only | No | Targeting for People-Based Destinations |
Depending on your Profile Merge Rules configuration, Audience Manager can perform the segment evaluation in real-time, in batch, or both.
Real-time segment evaluation reflects immediately in the Profile Merge Rules reports.
Batch segment evaluation can take up to 24 hours to reflect in the Profile Merge Rules reports.
The Cross-Device Options let you select authenticated and unauthenticated users and leverage their cross-device profile for segmentation. These options help you identify and reach specific users on a shared device. For more information on anonymous and authenticated users, see Visitor Authentication States in Audience Manager.
Cross-Device Option | Description |
---|---|
No Cross-Device Profile |
Tells Audience Manager not to use data collected from authenticated users. |
Current Authenticated Profiles |
Tells Audience Manager to read and write data to the authenticated profile if a visitor has logged in to your site. |
Last Authenticated Profiles |
Tells Audience Manager to read data from the authenticated profile of the user who last logged in on the device. When selected, Audience Manager will not write new trait data to the authenticated profile if the user is anonymous. Upon authentication, new trait data gets written to the user's authenticated profile. |
All Cross-Device Profiles |
Tells Audience Manager to read data from all cross-device profiles, regardless of the authentication state. This option is only available for Audience Manager customers who have purchased the People-Based Destinations add-on. |
The Cross-Device Profile Options lists your cross-device data sources. These options use the names you provided when you created a cross-device data source (see Create a Cross-Device Data Source). You can select up to 3 cross-device data sources to use with each profile rule. The Authenticated Profile Options are available when you choose Current Authenticated Profiles or Last Authenticated Profiles.
The Device Options let you select the type of device profile
used by a Profile Merge Rule. A device profile is built from traits collected from anonymous browsing activity. At a minimum, a profile merge rule includes an authenticated option and a device option.
Device Option | Description |
---|---|
No Device Profile |
Tells Audience Manager not to use the traits contained in the anonymous profile for segmentation. |
Device Profile |
Tells Audience Manager to use the anonymous device profile for segmentation. |
Profile Link Device Graph |
Tells Audience Manager to read the profiles from the current device and up to 100 other devices that the user has authenticated from. This device graph is built on your own, first-party data in Audience Manager. It is ideal for customers who have a high level of authentication across their digital properties. The Profile Link device graph is updated in real time. This option is available when you select Current Authenticated Profile or Last Authenticated Profile. When using this option, you can only choose a single authenticated profile ( Audience Manager automatically grays out the others). See also, Profile Link Device Graph Use Cases. |
Third-Party Device Graph Options (Person and Household) |
These options let you build merge rules based on device graph technology provided by a third-party vendor. A third-party device graph provides:
To use these options, you must be a customer of a device graph provides who is already integrated with Audience Manager. Contact your account manager for more information or to get started. |
Audience segments that were automatically created from other Experience Cloud solutions, based on merge rules defined outside of Audience Manager, are marked as using an External Merge Policy. For example, see Audience Sharing Between Audience Manager and Adobe Experience Platform.