Adobe offers two cipher security levels to meet varying customer needs for security on first-party data collection. These levels determine which encryption algorithms are supported for HTTPS connections with Adobe servers. Adobe regularly reviews and updates the set of supported algorithms based on current security practices. If you would like to change your cipher security settings, contact Customer Care.
‘Standard’ requires TLS 1.2 or newer and at least 128-bit encryption. It is designed to provide the widest device compatibility while maintaining secure encryption.
‘High’ cipher security level requires TLS 1.2 or newer and removes support for weaker ciphers. It is designed for customers who desire the strongest encryption and are not concerned about support for older devices.
The following clients are known to be unable to connect with cipher security set to “High”.
Adobe supports both RSA and ECC certificate types to meet varying customer needs. RSA certificates are more widely supported for clients, but ECC certificates use less processing on both the server and client side. For Adobe Managed certificates, both RSA and ECC are provided. For customer-managed certificates, both RSA and ECC are recommended. Modern clients support both RSA and ECC. The following clients are known to only support RSA certificates: