Deploying this integration is a simple process that requires the following actions:
Steps to complete the integration wizard in the Data Connectors interface.
Navigate to the Data Connectors (formerly Genesis) area within the Adobe Experience Cloud.
Launch the ContactLab integration wizard.
Choose the desired Report Suite and provide a name for the integration.
Configure the following items:
Item | Description |
---|---|
Email address | The primary contact’s email address |
Description | (Optional) Description for this integration setup |
Configure the following Variable Mappings items:
Item | Description |
---|---|
Link ID | Select an eVar for collecting Link ID’s in real time. |
Message ID | Select an eVar for collecting Message ID’s in real time. |
Recipient ID | Select an eVar for collecting recipient ID’s in real time. |
Bounces | Select a numeric event to receive daily bounces from ContactLab. |
Sent | Select a numeric event to receive daily sends from ContactLab. |
Clicked | Select a numeric event to receive daily total clicks from ContactLab. |
Opened | Select a numeric event to receive daily total opens from ContactLab. |
Unsubscribed | Select a numeric event to receive daily unsubscribes from ContactLab. |
Enable data access and configure data collection.
Review all configuration items and click Activate Now.
View your ContactLab integration setup within the Adobe Experience Cloud
In the Adobe Experience Cloud, navigate to Support > Integration Activity Log.
Look for entries like Classification Data imported successfully, Metrics Data imported successfully, and Metric Data exported successfully. These entries should appear within 1 day of successful deployment.
Navigate to Custom Conversion > Custom Conversion 1-10 > Message ID Reports.
Look for ContactLab reporting. This data should appear within 24-48 hours of successful deployment.