- Analytics Tools Guide
- Analytics Release Notes
- Get started with Adobe Analytics
- Landing page
- Analysis Workspace
- Analysis Workspace overview
- What’s New in Analysis Workspace
- Projects
- Reports
- Components
- Visualizations
- Visualizations overview
- Manage data sources
- Freeform table
- Cohort Table
- Fallout
- Flow
- Area and area stacked
- Bar and bar stacked
- Bullet graph
- Combo chart
- Donut
- Histogram
- Horizontal Bar and Horizontal Bar Stacked
- Key metric summary
- Line
- Map
- Scatterplot
- Summary Number and Summary Change
- Text
- Tree map
- Venn
- Panels
- Curate, Share, and Schedule projects
- Attribution
- Journey IQ
- Segment IQ
- Anomaly Detection
- User preferences
- Workspace FAQs
- Report Builder
- Adobe Report Builder help
- Report Builder setup
- Report Builder toolbar
- Data requests
- Data requests - Request Wizard Step 1
- Create a data request
- Report suites
- Manage segments
- Report types
- Import bookmarked reports and dashboard reportlets
- Date ranges
- Interactive controls
- Layout - Request Wizard Step 2
- Layout overview
- Metrics and dimensions
- Anomaly Detection
- Configure an anomaly detection request
- Format the date
- Format display headers
- Hide or show headers
- Delete output mapping
- Name a request
- Prepend and postpend text to cells
- Configure the custom layout
- Map metrics and dimensions to cells
- Create a microchart
- Filter dimensions
- Manage requests
- Manage requests - definitions
- Diagnostic messages
- Sort ascending or descending
- Protected worksheet elements
- Edit multiple requests
- Edit metrics across multiple requests
- Refresh a request
- Refresh requests for all sheets
- Add dependent requests
- Classification
- Copy requests
- Save a workbook with requests
- Specify conditional formatting
- Offline mode for creating and editing requests
- Report Builder options
- Schedule report requests
- Schedule a workbook
- Scheduled Task Manager
- Workbook Library
- Publish to Power BI with Report Builder 5.5
- Visual Basic macros
- Report Builder troubleshooting
- Report Builder FAQ
- Activity Map
- Activity Map overview
- Get started
- Robust link tracking
- Link tracking
- Standard Mode vs. Live Mode
- Links report
- Page details
- Complete set of metrics
- Real-time (Live) page analytics
- Customer segmentation
- Customizable overlays
- Overlay details
- Export to CSV file
- Supported systems and requirements
- Activity Map FAQ
- Configure Activity Map settings
- Activity Map user interface
- Activity Map reporting in Analytics
- Troubleshoot browser extension
- Troubleshoot data collection
- Reports and Analytics
- Getting started with Reports and Analytics
- Overview of the reporting interface
- Report display settings and navigation
- Report schedule and distribution
- End-of-life notice for scheduled reports
- Report types
- Run different report types
- Customize reports
- Analytics Segmentation
- Bookmark Manager
- Current Data
- Dashboards and reportlets
- Dashboard Manager
- Funnel reports
- Metrics
- Targets
- Alerts
- Calendar events
- Frequently Asked Questions
- Troubleshooting
- Adobe Analytics dashboards
- Reporting API
- Labs
Common error messages
You may encounter errors when interacting with Analysis Workspace that will also influence performance. Listed below are the most common error types, why they occur, and optimizations that can be made.
| Error message | Why does this occur? | Optimization |
|---|---|---|
| A system error has occurred. Please log a Customer Care request under Help > Submit Support Ticket and include your error code. | Adobe is experiencing an issue that needs to be resolved. | Submit the error code to Customer Care. |
| An unexpected error has occurred; try refreshing your project again. If the problem persists, please submit this error ID to Adobe Customer Care for further diagnosis. | Adobe is experiencing an issue that needs to be resolved. | Try refreshing your project and if the problem persists, submit the error code to Customer Care. |
| Error 500: Failed to load page | Issues with your local network, such as company firewall settings, are a contributing factor to this error. Additionally, Adobe may be experiencing an issue that needs to be resolved. | Try logging in again after several minutes. If the issue persists, submit the EIM instance ID code to Customer Care. |
| One of the segments or the search in this visualization contains a text search that returned too many results. | Your segment criteria or report filter is too broad. | Narrow your search text criteria and try the request again. |
| The report suite is experiencing unusually heavy reporting. Please try again later. | Your organization is trying to run too many concurrent requests against a specific report suite. Contributors to this error are API requests, scheduled projects, scheduled reports, scheduled alerts, and concurrent users making reporting requests. | Spread your requests and schedules for the report suite more evenly throughout the day. |
| The request is too complex. | Your reporting request is too large and cannot be executed. Contributors to this error are timeouts due to the request’s size, too many matched items in a segment or search filter, too many metrics included, incompatible dimension and metric combinations, etc. | Simplify your request by removing some columns or rows in your table, or consider splitting the table into separate requests. |
| This dimension does not currently support non-default attribution models. | Non-default attribution is not supported for the dimension that you are using. | Replace the dimension in your table with one that is compatible with Attribution. |
| Your request failed as a result of too many columns or pre-configured rows. | Your table has too many freeform cells (row * columns). | Remove columns or rows in your table, or consider splitting the table into separate requests. |
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