Customer Journey Analytics (CJA) release notes (October/November 2022)

Last update: October 25, 2022

Customer Journey Analytics releases operate on a continuous delivery model which allows for a more scalable, phased approach to feature deployment. Accordingly, these release notes get updated several times a month. Please check them regularly.

Key features and updates

Feature Description Start of Rollout General Availability
Key metric summary visualization The Key metric summary visualization lets you see how an important metrics is trending within a single timeframe. It also lets you compare metric performance across two timeframes. Learn more October 5, 2022 October 19, 2022
Case-insensitive multi-value variables For case-insensitive multi-value variables, the values stored in mvvar1 - mvvar3 will no longer be automatically lowercased. Instead, data passed through the Analytics Source Connector to Adobe Experience Platform and CJA will reflect the original case that was passed in from the page. ASC/CJA columns[] -[] are impacted by this change. N/A October 24, 2022
CJA Audit Log Customer Journey Analytics (CJA) lets you audit user activity for various services and capabilities in the form of “audit logs”. These logs form an audit trail that can help with troubleshooting issues, and help your business effectively comply with corporate data stewardship policies and regulatory requirements, such as the Health Insurance Portability and Accountability Act (HIPAA). These logs were previously only available via the Audit Logs API. Learn more N/A October 26, 2022
HIPAA readiness Adobe now supports receiving, using, maintaining, or transmitting Protected Health Information in Customer Journey Analytics and other Experience Platform-based applications for Healthcare Shield customer only. Healthcare Shield is for healthcare customers that are either a Covered Entity or Business Associate in the US only. Learn More N/A November 7, 2022
Password protection for scheduled projects This feature is part of HIPAA readiness and applies only to Healthcare Shield customers. Learn more N/A/ November 7, 2022.


  • Fixed an issue where recent MacOS versions were incorrectly named as “Macintosh”. With this fix, the OS dimension will begin using “MacOS” version numbering, starting with MacOS 11. (AN-301834)

Other Fixes

AN-302367; AN-302562; AN-304036

Important notices for CJA Administrators

Notice Notice added or updated Description
Default landing page September 29, 2023 The new landing page that was introduced earlier this year will become the default experience for all users in January 2023. The current page will be deprecated and everyone will be required to use the new experience.
Improved IP-to-geolocation mapping September 29, 2022 Adobe’s vendor for IP lookups, Digital Element, is upgrading to a new improved dataset (NetAcuity Pulse) for IP-to-geolocation mapping. Adobe Analytics has postponed the adoption of this new dataset to January of 2023. The new database will be more accurate than previous versions. Some IP-to-geo mappings will change/improve when the new database is adopted.

CJA data provided through the Analytics Source Connector will also automatically take advantage of the new mappings.

Anomaly detection auto-run conditions September 29, 2022 Today, Anomaly detection auto-runs on all columns of time-series freeform tables. To ensure data is available for analysis and projects load faster, Adobe will change how Anomaly detection auto-runs. Starting October 26, 2022, Anomaly detection will auto-run only on the first metric column in a table. You can configure column settings to run Anomaly detection on other columns, if needed.

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